ALI I.T. SUPPORT SERVICES, INC.
Job Description Gather requirements and work closely with the sales team, vendors, and customers to ensure optimum MSP solutions are provided to our customers. Generate technical design, build a Bill of Materials, write scope of works and Quote MSPs. Use industry and product knowledge to provide technical expertise to the sales team and customers through presentations, product demonstrations and periodic updates. Understanding MSPs needs and collaborating with them to show how they can benefit from using our MSP tools. Assist with internal sales training as required. Stay up to date on industry and technology trends. Develop and maintain an extremely deep knowledge of our MSP products. Assist MSPs in taking full advantage of new features as they are released. Provide technical direction and influence new and existing partners toward developing new MSP solutions. Ability to consult effectively with client representatives at all levels. Be client focused and have a commitment to quality service and delivery. Have a flexible, hands-on approach to work with the desire to achieve and ability to work in fast-paced environment. Maintains Accurate and Timely Customer and Sales Data capturing all relevant information in Sugar CRM system. Respond to RFI / RFP / RFQs queries in a timely and professional manner. Drive and influence net new revenue using effective pre-selling skills to deliver convincing demos personalized to the audience. Engage in product training to maintain high product knowledge. Must have experience with ConnectWise products, as well as backup and disaster recovery solutions such as CloudAlly or Axcient x360. Conducting pre-sales demonstrations and managing the complete client journey from initial engagement through to the billing process. Key Requirements: Experience with ConnectWise products Knowledge or experience with backup and disaster recovery solutions, such as: o CloudAlly o Axcient x360 Ability to conduct pre-sales demonstrations Experience in handling or supporting the end-to-end client journey, from: o Initial client engagement o Solution discussion and demonstration o Client coordination and follow-through o Billing process support Pay: Php40,000.00 - Php50,000.00 per month Benefits Additional leave Company Christmas gift Company events Opportunities for promotion Promotion to permanent employee Work from home Work Location: Remote
ALI I.T. SUPPORT SERVICES, INC.