Infinity Support Philippines Inc
Tier 1 / Tier 2 TSR (French Speaker) is responsible for delivering high-quality customer support to French-speaking customers through various communication channels. The role focuses on resolving inquiries efficiently, maintaining excellent customer relationships, and ensuring a positive customer experience while meeting service level standards. What You'll Do: Answer customer inquiries via phone, email, and chat Resolve account, order, billing, and service issues Document interactions accurately and escalate complex issues Maintain excellent customer relationships and meet KPIs We're Looking For: Fluent in French (spoken \& written) Proficient in English for internal communication Customer-focused with problem-solving skills Able to work independently and in a fast-paced team Flexible to work shifts, weekends, or holidays Perks \& Benefits Work from Home Medical \& Dental Vacation \& sick leave/time-off Competitive salary \+ government benefits \& 13th month pay Apply Now and enjoy a career that fits your lifestyle! Job Type: Full-time Pay: From Php30,000\.00 per month Benefits Company events Flextime Opportunities for promotion Paid training Work from home Experience: Technical support: 1 year (Preferred) BPO: 1 year (Preferred) Language: French (Required) Work Location: Remote
Infinity Support Philippines Inc
