Accounts Receivables Jr. Supervisor

Job Description

Job Summary The Accounts Receivable Junior Supervisor is responsible for managing collection activities, monitoring customer accounts, ensuring timely recording of collections, maintaining accurate receivable records, and supporting the resolution of outstanding account issues. The role ensures efficient collection processes, proper documentation, accurate posting of transactions, and excellent support to both internal stakeholders and customers. The position also assists in special projects and company selling events when necessary. Key Duties and Responsibilities : 1. Accounts Receivable Management and Collection Monitoring Manage and monitor all outstanding SPCI accounts across Print, Digital, and Billboard advertising businesses. Conduct regular follow-ups with customers regarding overdue accounts. Coordinate account reconciliations and resolve billing disputes with clients. Recommend accounts for legal endorsement when collection efforts have been exhausted. Prepare recommendations for write-off of hopeless advertising accounts in accordance with company policies. Maintain accurate aging schedules and collection status reports. 2. Receipt, Posting, and Recording of Collections Receive and monitor collections through checks, bank transfers, and other approved payment channels. Issue Official Receipts (ORs) for all collections received. Update Daily Collection Reports accurately and promptly. Record OR issuances and collection transactions in the accounting system. Process and post approved adjustments, credit memos, debit memos, and other receivable-related transactions. Ensure completeness and accuracy of collection records. 3. Collection Scheduling and Trafficking Prepare and distribute daily collection orders to collectors or assigned personnel. Prepare Letters of Authorization to Collect as required. Coordinate and confirm collection schedules and payment arrangements with clients. Monitor collection activities and provide status updates to management. 4. Records Management and Documentation Maintain organized and secure filing systems for receivable-related documents, including: Official Receipts, Credit Memo, Debit Memos, Provisional Receipts and Collection documents Ensure documents are readily available for audit, customer inquiries, and operational requirements. Update and maintain client contact information and mailing lists. Provide accreditation requirements and supporting company documents to Sales teams, including: Bank Details, Secretary's Certificates, Affidavits, Quitclaims and, other accreditation documents 5. Invoice Submission and Client Portal Management Upload invoices through customer-specific online portals. Monitor submission status and ensure timely compliance with client requirements. Maintain records of uploaded invoices and submission confirmations. Coordinate with clients regarding portal-related concerns and invoice acceptance. 6. Statement of Account Preparation and Customer Support Generate Statements of Account (SOAs) Assist Sales teams in monitoring delinquent and unpaid accounts. Respond to customer inquiries concerning: Payment postings, collection schedules, outstanding balances, invoice and receipt concerns and provide timely resolution or escalation of account-related issues. 7. Support for Selling Events and Special Assignments Assist Summit Books and other company business units during selling events as required. Perform cashiering functions during events. Reconcile daily cash sales against Point-of-Sale (POS) records. Ensure proper handling and documentation of sales proceeds. Participate in special projects and process improvement initiatives assigned by management. Job Qualifications: Bachelor's Degree in Accountancy, Accounting Technology, Financial Management, Business Administration, or related field. At least 2–4 years of experience in Accounts Receivable, Credit and Collection, or related finance functions. Experience supervising or coordinating collection activities is an advantage. Knowledge and Skills Knowledge of accounts receivable processes, collections, and customer account management. Understanding of accounting principles and financial documentation. Proficiency in Microsoft Excel, Word, and accounting systems. Strong analytical and reconciliation skills. Excellent communication and customer service skills. Strong organizational and records management abilities. Ability to work under pressure and meet deadlines. High level of integrity, accuracy, and attention to detail.