Satellite Office
WHAT WILL BE YOUR MAIN RESPONSIBILITIES? This role will work heavily with our suppliers, Billing and Sales Teams. Our ideal candidate is a detail oriented, results driven individual with strong communication skills and commercial acumen. Our Global business is positioned as a market disruptor with high growth potential, this role will have ample opportunity to drive improvement and learn new products and markets. Pricing and Profitability Develop and maintain pricing framework for determining margin incorporating vendor, network incorporating contention, and foreign exchange. Define standard and floor pricing based on market-research and target margin levels. Price Refreshes Review cost changes and implement customer pricing refreshes to maintain margin levels. Carry out regular international call pricing review and refreshes. Project manage plan rationalization projects. Prefix & Tariff Management Develop and maintain tariff and call prefix lists for usage rating. Incorporate and rationalize vendor tariff lists to deliver effective simplified rating. Coordinate destination blocking from dial plans with Engineering for high-cost tariffs to minimize risk. Manage tariff break outs based on vendor updates and/or high demand destinations where more granular rating is required. Pricelist Templates Develop and maintain customer facing price list document format(s). Assign and manage stakeholders to ensure customer documents are appropriately populated and recorded. Work with internal and external development resources to move towards systemizing customer price lists. Rate Negotiation Own customer rate variation governance process, ensuring appropriate stakeholder contribution and approver engagement. Act as a key stakeholder in pro-active and re-active vendor rate negotiation. Communication Manage internal communication surrounding changing costs. Manage internal and external Product communication surrounding changes and additions to catalogue. Manage customer communication around pricing refreshes. Project Management Act as a key stakeholder for pricing components of product related projects. Manage plan and rate rationalization projects. Documentation & Process Improvement Create and maintain documentation of pricing framework and process. Identify & implement process improvement and automation to improve capability and efficiency. WHAT ARE WE LOOKING FOR? Exceptional analytical skills and attention to detail. Exceptional communication and stakeholder management skills. Experience with data-driven decision making. Strong initiative to drive improvement and automation. Skilled with MS Office with advanced Excel. Experience querying and manipulating data in a relational database. Products/Pricing/Telco experience. Experience with prefix-based telco pricing. Experience building and maintaining a database. Business Analyst and/or Programming experience Certifications in change management and/or project management. Working Environment Remote and Hybrid working arrangements available. Occasional evening work may be required. Company profile Satellite Office 4.2 · 202 reviews Business Support Services 101-1,000 employees Experience the AweSOme Life with Satellite Office! Voted as the Best Business Process Outsourcing (BPO) in the 2021 National Online Retail Association (NORA) Solutions Partner Awards and recognized as one of the BPO companies worldwide with the Best Candidate Experience in the 2021 Global BPO TA Awards – Satellite Office is looking for talented Filipino professionals to join our growing and awesome team! Our employees’ happiness is key to our success. We provide best-in-class workspaces and a holistic work environment, for you to grow as well as deliver the best outcomes for our clients. Learn more about us at www.satelliteoffice.com. Experience the Satellite Office Life. • We reward your ambition. We offer competitive compensation and benefits packages for our people. • Real people, real purpose. We support our people’s growth through continuous learning and development. • The freedom to be awesome. We ensure that our people are given opportunities to explore their passion through fun and learning activities to help balance work and life outside work. • Work and play haven. Our state-of-the-art facilities and technologies provide a work and play haven for our people. • We care. We believe in prioritizing our people and community’s physical and mental wellbeing. Perks and benefits • Competitive compensation and benefits packages More about this company
Satellite Office
