Sprout Solutions
Account Plan Execution + Should gain deep understanding of the client’s strategic priorities, goals and key business objectives of each department level + Proactively identify performance gaps and other risks of churn + Increase account value through upsells and network expansion Strong engagement with internal and external stakeholders + Manage cross-functional relationships with different client and Sprout stakeholders to execute account projects Leverage Technology and Industry Experience + Must have excellent product knowledge to be able to recommend best practices on system usage/configuration to complement client’s business processes + Must study industry specific to client to be able to understand trends and best practices to achieve process excellence Minimum Qualifications 3-5 years with account management/customer success experience in handling enterprise accounts Has experience in the tech industry 30% remote work (face to face client meetings included) Preferably has experience working in SaaS companies Preferably has some experience in HR & Payroll.
Sprout Solutions
