Dynamic Offshore Pty Ltd
Position Title: Executive Assistant Schedule Monday – Friday, 9:00 AM – 5:30 PM South Australia (AU) Time / 6:30 AM – 3:00 PM PH Time Holiday to follow: South Australia, AU Holidays Workdays: Mon - Fri Work Set-up: Work From Home Work Details: Full-time About The Role Our client, is a rapidly growing, family-owned and operated trade business proudly providing high-quality domestic and commercial electrical solutions across our metropolitan and regional areas in Australia. Established in 2019, our team has built a strong reputation for excellence, safety, and honest, transparent service. They are currently seeking a highly organized, proactive, and versatile Executive Virtual Assistant to take full ownership of our day-to-day office operations and digital footprint. If you have deep operational experience handling Australian trade accounts using ServiceM8 and Xero , and love keeping business systems running like clockwork, they want you on our team! Key Responsibilities 1. Operations & Dispatch Management (ServiceM8) · Create, update, and track job progress from initial customer inquiry to completion. · Optimize daily schedules for our Australian field technicians/installers and coordinate arrival windows. · Answer incoming customer inquiries via VoIP phone and email, capturing precise job specifications. · Upload field notes, compliance certificates, and photos directly to job profiles. · Proactively follow up on pending customer quotes to secure booking confirmations. 2. Financial & Bookkeeping Support (Xero) · Handle day-to-day data entry, entering supplier bills and purchase orders. · Reconcile supplier invoices with purchase orders to ensure billing accuracy. · Categorize business expenses and perform basic bank reconciliations. · Assist in generating and auditing client invoices. 3. General Administration & Communication · Maintain full ownership of the primary business inbox, filtering and responding to emails. · Manage complex team calendars, proactively resolving scheduling conflicts. · Organize digital corporate files, customer records, and internal system documentation. · Draft and format business correspondence and internal procedural updates. 4. Social Media & Digital Brand Management · Plan, schedule, and publish engaging content across YouTube, Instagram, Facebook, and Google Business Profile. · Monitor channel engagement by responding to comments, direct messages, and Google reviews in a timely, professional manner. · Coordinate digital assets by turning project photos from the field into engaging social posts. · Maintain up-to-date business information, holiday hours, and promotional updates on our Google Business Profile. Experience & Requirements (Strictly Required): · Software Expertise: Proven, hands-on experience using ServiceM8 (Job Management) and Xero (Accounting) on Australian trade accounts is essential. · Experience: Minimum of 2–3 years of experience as a Virtual Assistant representative supporting AU-based electrical, plumbing, or HVAC businesses. · Social Media Literacy: Solid understanding of native features and scheduling toolsets across YouTube, Instagram, Meta Business Suite, and Google. · Communication: Exceptional written and verbal English communication skills; highly comfortable handling direct customer inquiries over Australian VoIP systems. · Cultural Fit: Familiarity with Australian geography, terminology, and trade operations. Perks & Benefits: · Company-provided desktop/laptop with back-up internet. · HMO from day one. · 15 Vacation + 5 Sick Leaves. · Annual performance reviews. · Employee loan facilities. · Fun company events with prizes and recognition. Join Us & Earn a ₱10,000 Sign-On Bonus! In addition to competitive compensation and career growth opportunities, new hires may qualify for a ₱10,000 sign-on bonus after meeting employment requirements. Job Type: Full-time Pay: Php35,000.00 - Php45,000.00 per month Benefits Company Christmas gift Company events Free parking Health insurance Life insurance On-site parking Work from home Application Question(s): What is your expected gross monthly salary (in PHP)? Are you willing to submit the pre-employment requirements (such as NBI clearance, medical tests, etc.)? Experience: Xero: 1 year (Required) Executive Virtual Assistant : 1 year (Required) AU-based electrical, plumbing, or HVAC : 1 year (Required) YouTube, Instagram, Meta Business Suite, and Google: 1 year (Required) ServiceM8 : 1 year (Required) Australian geography, terminology, and trade operations.: 1 year (Required) Work Location: Remote
Dynamic Offshore Pty Ltd
