Snapscale
About The Role Snapscale is seeking a highly organized and proactive Spanish Bilingual Virtual Assistant to support a U.S.-based client in a remote setup. This role is ideal for candidates with strong administrative, customer service, and organizational skills who thrive in a fast-paced environment. You will be responsible for managing reservations, coordinating schedules, maintaining accurate records, communicating with clients, and providing day-to-day administrative support while ensuring a seamless client experience. Key Responsibilities Manage reservations, confirmations, cancellations, and scheduling requests Maintain accurate records, databases, and spreadsheets across multiple projects Coordinate schedules, deadlines, and follow-up activities using Outlook and internal systems Respond to client and customer inquiries via email and phone in a professional and timely manner Handle inbound calls and manage shared email inboxes Build and maintain accurate records within internal systems and software Prepare reports using Microsoft Excel and other business tools Draft, revise, and manage internal and external correspondence Assist with administrative support, project coordination, and special assignments Organize and prioritize multiple tasks while ensuring accuracy and meeting deadlines Perform quality checks on completed work before submission Perks Health Maintenance Organization (HMO) Competitive pay Government-mandated benefits 13th month pay Night differential pay Internet allowance Perfect attendance bonus Yearly salary increase Opportunities for career growth and development Requirements Fluent in both English and Spanish (written and verbal) Minimum of 1–3 years of experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or in a similar support role Strong customer service and client communication skills Tech-savvy and able to quickly learn new software and proprietary platforms Experience managing calendars, schedules, databases, spreadsheets, or CRM systems Excellent organizational, multitasking, and time management skills Proficient in Microsoft Office, particularly Excel and Outlook Strong written communication skills with experience handling professional email correspondence High attention to detail with the ability to manage multiple priorities in a fast-paced environment Experience handling sensitive or confidential information professionally is an advantage Must be comfortable working in a remote setup with a reliable internet connection and dedicated workspace
Snapscale
