Serenity Operations Services
Credentialing & Operations Coordinator Remote | Full-Time | Independent Contractor Schedule 9:00 AM – 6:00 PM Pacific Time Compensation $600–$800 USD per Month Weekends Off Looking for a fast-paced environment that embraces challenges and offers real growth opportunities? We are seeking a highly organized and detail-oriented Credentialing & Operations Coordinator to support our growing healthcare team. This position works closely with the Credentialing & Operations Supervisor to support provider credentialing, payer enrollment, onboarding, operational activities, reporting, documentation management, and departmental projects. This role is ideal for someone who thrives in a remote environment, enjoys managing multiple priorities, and takes pride in maintaining accuracy, compliance, and operational efficiency. Position Overview The Credentialing & Operations Coordinator is responsible for supporting provider credentialing and enrollment processes, monitoring deadlines and follow-ups, maintaining accurate records, assisting with staff onboarding and training, and supporting operational projects across the organization. Key Responsibilities Credentialing & Payer Enrollment Support initial credentialing, recredentialing, payer enrollment, and related follow-up activities. Assist with PCP ID requests, provider demographic updates, practice location changes, and payer maintenance activities. Communicate credentialing approvals, enrollment updates, and provider changes to relevant departments. Assist with credentialing reports, documentation management, compliance monitoring, and audits. Maintain credentialing trackers, provider documentation, enrollment statuses, and outstanding follow-ups. Provide cross-coverage for routine credentialing activities and help maintain continuity of deadlines and pending tasks. Training & Onboarding Support the onboarding of new team members. Deliver assigned training sessions and provide ongoing support. Assist in developing, updating, and maintaining SOPs, workflows, training guides, checklists, and reference materials. Operations & Project Support Assist with clinic initiatives, communications, newsletters, and special projects. Support operational reporting, research projects, and data gathering activities. Maintain organized departmental files, records, trackers, and reference materials. Qualifications Required Previous experience in credentialing, healthcare operations, payer enrollment, or administrative support. Familiarity with provider credentialing, payer enrollment, provider rosters, and demographic maintenance. Knowledge of health plans and IPA portals, including Availity. Strong proficiency in Microsoft Office, including Outlook and Excel. Experience using Google Workspace (Sheets, Docs, Drive). Excellent organizational, multitasking, and time-management skills. Strong written and verbal communication skills. Ability to manage large volumes of documentation and follow-ups accurately. Ability to work independently while maintaining accountability and attention to detail. Preferred Experience with CAQH. Familiarity with MedTrainer or similar credentialing/document management platforms. Experience supporting staff onboarding and training initiatives. Ideal Candidate Detail-oriented and process-driven. Reliable, proactive, and highly organized. Comfortable handling confidential information. Strong collaborator who can effectively work with providers, health plans, IPAs, and internal teams. Committed to continuous improvement and operational excellence. Compensation & Benefits ✨ $600–$800 USD Monthly Compensation ✨ 100% Permanent Work From Home ✨ Weekends Off ✨ Paid Time Off (PTO) after successful completion of the 90-day review period ✨ Annual Merit Increase ✨ Anniversary Treat ✨ Stable Long-Term Opportunity ✨ Supportive Team Environment ✨ Career Growth Opportunities Important Information This is a long-term remote position offered under an Independent Contractor Agreement . Candidates must provide their own computer and equipment. Reliable high-speed internet is required. Contractors are responsible for managing their own taxes and benefits. Payments are issued bi-monthly (twice per month). Job Type: Full-Time, Permanent Schedule Monday–Friday | 9:00 AM–6:00 PM Pacific Time How To Apply To be considered for this position, you must complete the application form below: Application Form: https://forms.gle/BNPdiH2MZagzUMHi8 Please note: Applications submitted without completing the form will not be reviewed. We look forward to learning more about your experience and qualifications. Job Types: Full-time, Permanent Benefits Work from home Application Question(s): How To Apply To be considered for this position, you \ must complete the application form \ below: \ Application Form: \ [https://forms.gle/BNPdiH2MZagzUMHi8](https://forms.gle/BNPdiH2MZagzUMHi8) \ Important: \ Applications will only be reviewed after the form has been completed. Once you have submitted the form, please comment \ "Skyblue" \ in the comment section to confirm your application. We look forward to learning more about your experience and qualifications! Work Location: Remote
Serenity Operations Services
