Innovature BPO
WHAT YOU WILL BE DOING: Support the maintenance of the Workday platform as technical expert applying best practices. Perform Workday administrative functions which may include security maintenance, business process configuration, tenant configuration, and support for integrations. Work closely with functional area subject matter experts and other stakeholders as needed to test and implement efficient solutions. Troubleshoot and resolve system issues. Support Workday feature release updates and enhancements. Model best practice components of customer service. WHAT WE ARE LOOKING FOR: Qualifications Bachelor’s degree in computer science, Information System, other Technology specific fields. 2+ years’ experience with Workday in an administration role Experience with ERP, CRM and Database. Ability to prioritize (and re-prioritize) as business needs change. Excellent interpersonal skills and strong customer service orientation Basic understanding of business processes in the following functions: HR, Finance, Accounting… Work Behavior: Ability to lead, plan and manage in an entrepreneurial, team-oriented environment. Highly organized with strong project management skills and drive to meet organizational objectives; ability to manage multiple projects on interrelated timelines. Strong written and verbal communication skills Demonstrate experience in getting things done in dynamic, entrepreneurial environment. Demonstrate a high attention-to-detail in the analysis and reporting of data WORKING HOURS: 3PM – 6PM and 9PM – 2AM; or 9PM – 6AM (Mon – Fri) Job Type: Full-time Experience: Workday: 2 years (Preferred) Work Location: Remote
Innovature BPO
