Dynamic Offshore Pty Ltd
Position Title: Property Management/Admin Assistant Schedule Monday – Friday, 9:00 AM – 5:30 PM NSW, AU Time or 7:00 AM – 3:30 PM PH Time Holiday to follow: NSW, AU Holidays Workdays: Mon - Fri Work Set-up: Work From Home Work Details: Full-time Role Overview We are seeking a detail-oriented Property Management Assistant to provide high-quality administrative support for a residential rental portfolio in New South Wales (NSW). You will handle essential backend operations, trust accounting, data entry, and customer-facing communications. The ideal candidate has 2 to 3 years of experience in Australian property management, with specific expertise in NSW tenancy regulations and modern real estate software ecosystems. They must also be technically competent in the use of modern AI software and solutions. Key Responsibilities 1. Administrative & Portfolio Support · Manage daily administrative tasks to support the property management team. · Execute precise data entry for tenant files, lease renewals, and property details. · Draft lease agreements, bond lodgments, and routine inspection notices compliant with NSW Fair Trading guidelines. - Able to sign up landlord insurance. - Produce report to PM on weekly basis to maintain the KPI on the portfolio - Take care of rent review and proper notice to be issue at appropriate time. 2. Customer Service & Communication · Act as a primary point of contact for tenants and owners via phone and email. · Handle inquiries professionally, ensuring clear, accurate, and prompt responses. · Coordinate maintenance requests between tenants, landlords, and contractors. 3. Trust Accounting & Bookkeeping · Change bill correspondence and sign up, tracking of all bill that we need to manage for landlord · Manage all bill enter, and maintain proper property bill payment reconciliation. · Make sure all bill that we need to manage are up to date or to chase supplier. · Produce report from time to time to track record the bill audit. 4. Digital & Social Media Management · Maintain the company’s social media channels to drive community engagement. · Create and schedule basic content highlighting available rentals or community news. - Listing new rental property as draft for PM to approve. - Update the open for inspection schedule to the software Requirements & Qualifications · Experience: 2–3 years of dedicated experience in Australian Property Management (NSW market preferred). · Software Expertise: Proven hands-on experience using Ailo software for property management workflows, communication, and financial processing is highly preferred. Software using is Ailo, Eagle Software, Ignite and our own internal hub (which I will give training for that) · Communication: Exceptional verbal and written English skills with a confident, professional telephone manner. · Financial Skills: Strong foundation in basic bookkeeping, account reconciliation, and data management. · Attributes: High attention to detail, strong organizational skills, and the ability to work independently in a fast-paced environment. Perks & Benefits: · Company-provided desktop/laptop with back-up internet. · HMO from day one. · 15 Vacation + 5 Sick Leaves. · Annual performance reviews. · Employee loan facilities. · Fun company events with prizes and recognition. Join Us & Earn a ₱10,000 Sign-On Bonus! In addition to competitive compensation and career growth opportunities, new hires may qualify for a ₱10,000 sign-on bonus after meeting employment requirements. Job Type: Full-time Pay: Php35,000.00 - Php45,000.00 per month Benefits Company Christmas gift Company events Free parking Health insurance Life insurance On-site parking Work from home Application Question(s): What is your expected gross monthly salary (in PHP)? Are you willing to submit the pre-employment requirements (such as NBI clearance, medical tests, etc.)? Experience: preparing lease agreements and bond lodgments: 1 year (Required) managing social media content: 1 year (Required) Australian Property Management or Property Administration: 1 year (Required) maintaining tenant/property records: 1 year (Required) Eagle or Similar Software/Platform: 1 year (Required) Ailo: 1 year (Required) basic property bookkeeping and account reconciliation: 1 year (Required) Work Location: Remote
Dynamic Offshore Pty Ltd
