Nova Virtual Solutions
About Us Nova Event Space is a premier event venue based in Indiana, hosting corporate gatherings, and private celebrations. We're looking for a detail-oriented Virtual Assistant to manage our booking operations and ensure a seamless experience for every client who reserves our space. The Role: As our Real Estate VA, you'll be the primary point of contact for booking inquiries and reservation management for Nova Event Space. You'll work closely with the venue owner/team to keep the calendar organized, respond promptly to prospective clients, and handle the administrative details that keep bookings running smoothly. Key Responsibilities Manage the venue's booking calendar, ensuring accurate availability and no double-bookings. Respond promptly and professionally to inquiries via email, phone, text, and booking platforms (e.g., website forms, The Knot, WeddingWire, Peerspace, etc.). Send contracts, invoices, and payment reminders to clients. Follow up on leads and nurture prospective clients through the booking process. Coordinate with clients on event details (guest count, timing, add-ons, deposits). Maintain accurate records of bookings, payments, and client communications in a CRM or spreadsheet system. Handle rescheduling, cancellations, and refund requests according to venue policy. Assist with basic customer service and troubleshoot client questions or concerns. Post updates and manage listings across booking platforms and social media (as needed). Provide regular reports on booking activity, revenue, and occupancy trends. Required Qualifications: 1-3 years of experience as a Virtual Assistant, preferably in real estate, hospitality, or event/venue management. Strong written and verbal communication skills with a professional, client-friendly tone. Experience with scheduling/calendar tools (Google Calendar, Calendly, or similar). Familiarity with CRM tools, spreadsheets (Excel/Google Sheets/JotForms), and basic invoicing software. Highly organized with excellent attention to detail and follow-through. Ability to work independently, manage multiple bookings simultaneously, and meet deadlines. Comfortable handling client-facing communication and light sales/upsell conversations. Bonus Points: Experience with event or venue booking platforms. Familiarity with the Indiana events/wedding market. Basic graphic design or social media management skills. Why Join Us? Be part of a growing, client-focused event space business. Flexible remote work with a supportive, easy-to-work-with team. Opportunity to grow with the company as bookings and services expand. Pay: Php30,000.00 per month Benefits Work from home Work Location: Remote
Nova Virtual Solutions
