Project Coordinator

Job Description

CloudFirst is seeking a highly organized and proactive Project Coordinator to support the successful planning, coordination, and execution of infrastructure, cloud, security, and managed services initiatives across our client portfolio. This role serves as the central coordination point between engineering teams, service delivery, vendors, clients, and leadership to ensure projects remain on schedule, within scope, and aligned with business objectives. The Project Coordinator will help drive delivery consistency, maintain project documentation, track milestones, monitor resource allocation, and provide visibility into project progress and risks. The ideal candidate has strong organizational, communication, and administrative skills, along with experience coordinating IT, cloud, infrastructure, or MSP-related projects in a remote environment. This role reports to Executive Management and Service Leadership and plays a key role in supporting operational efficiency, project accountability, and cross-functional collaboration. Key Responsibilities Project Coordination & Delivery Support · Coordinate infrastructure, cloud, security, and technology projects from initiation through completion. · Assist with developing and maintaining project plans, timelines, milestones, task assignments, and project documentation. · Schedule and facilitate project meetings, ensuring action items, decisions, and follow-ups are documented and tracked. · Monitor project progress and communicate status updates to stakeholders. · Support project managers, engineering teams, and leadership by ensuring deliverables remain on schedule. · Track project dependencies, resource needs, and competing priorities across multiple initiatives. Administrative & Operational Support · Maintain project records, documentation, meeting notes, status reports, and decision logs. · Ensure project-related information is organized and accessible to stakeholders. · Assist with tracking project budgets, expenses, time entries, and invoicing coordination. · Support reporting activities using ConnectWise, Microsoft Project, and Microsoft 365 tools. · Coordinate project onboarding activities, resource scheduling, and internal communications. Stakeholder & Vendor Coordination · Serve as a liaison between engineering teams, service delivery, leadership, clients, and vendors. · Follow up on outstanding action items, risks, and project deliverables. · Help ensure clear communication across all project stakeholders. · Coordinate vendor engagements, meetings, project scheduling, and deliverable tracking. Risk Tracking & Quality Assurance · Identify potential project risks, bottlenecks, and scheduling conflicts. · Escalate project concerns and resource constraints to leadership as needed. · Support quality assurance efforts by ensuring project documentation and deliverables meet established standards. · Assist with post-project reviews and lessons learned documentation. CloudFirst-Specific Responsibilities · Support multiple concurrent client projects in a fast-paced Managed Services Provider (MSP) environment. · Coordinate activities between Engineering, Service Desk, and Executive Leadership teams. · Track project milestones, resource utilization, and delivery commitments. · Assist in improving project visibility, reporting, and delivery predictability. · Support compliance, security, and client-specific project requirements. · Maintain leadership reporting and project dashboards. Required Qualifications · 2–5 years of project coordination, project administration, or project management experience. · Experience supporting IT, cloud, infrastructure, cybersecurity, or technology projects. · Strong organizational skills with the ability to manage multiple priorities simultaneously. · Excellent written and verbal communication skills. · Experience with Microsoft 365 applications, including Teams, Outlook, Word, Excel, and SharePoint. · Experience using project management tools such as Microsoft Project, Planner, Asana, Monday.com, Jira, or similar platforms. · Ability to work independently in a fully remote environment. Preferred Qualifications · Experience working within a Managed Services Provider (MSP) environment. · Familiarity with ConnectWise Manage or other Professional Services Automation (PSA) platforms. · Understanding of cloud technologies, Microsoft 365, Azure, networking, cybersecurity, or infrastructure projects. · CAPM, PMP, or other project management certifications are a plus. What We Offer · Fully remote work environment · Competitive compensation · Professional development and growth opportunities · Exposure to enterprise infrastructure, cloud, and cybersecurity projects · Collaborative and supportive team culture · Opportunity to grow into a Project Manager role as the organization expands Pay: Php12.00 - Php15.00 per hour Experience: ConnectWise: 1 year (Required) Managed Service Provider: 1 year (Required) Work Location: Remote