Quality Assurance Support

Job Description

Who we are: Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 25-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex. What we are looking for: Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring QA Support Specialist – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters. Summary We are looking for a disciplined and detail-oriented QA Support Specialist to join our team. This is a straightforward, execution-focused manual testing role; it is not an automation-heavy or complex QA engineering position. Your primary objective is the high-volume, repeatable validation of checkout flows to identify functional discrepancies between different site environments (specifically comparing two sides of an A/B test distinguishable by URL parameters). You will ensure that every step of the customer journey—from landing page to successful checkout—is seamless and error-free across all devices. What you’ll be doing: A/B Test Comparison: Ensure functionality matches perfectly between two sides of an A/B test by methodically comparing behaviors across different URL parameters. Execution of Predefined Flows: Follow strict testing checklists to validate "happy paths" (e.g., adding products to cart, applying Gift With Purchase (GWP) items, and completing checkouts). High-Volume Repetition: Run the same flows repeatedly across various environments with unwavering consistency and accuracy. Environmental Comparison: Methodically compare behavior between different URLs/environments and flag even the slightest functional discrepancies. Issue Identification & Reporting: Surface checkout blockers and functional inconsistencies. Console Error Reporting: Identify and capture console errors. Note: This requires identification and clear reporting, not deep technical debugging. Cross-Platform Validation: Perform manual testing across Desktop (Chrome) and Mobile (Android-Chrome/iOS-Safari). Documentation: Log issues with clear reproduction steps, screenshots/videos, and severity levels. Logging: Maintain daily testing logs and summary reports to provide visibility into site health. Typical Work Flow Example Navigate to a specific e-commerce site. Add a product to the cart and apply a GWP item. Proceed through the checkout funnel. Compare: Note any differences in UI or functionality between the standard site and the Nostra path. Report: Capture any blockers or console errors found during the process and log them immediately. Qualifications and Requirements: Experience: 1–3 years of relevant experience in manual QA or web testing. Execution-Minded: This role is built for someone who thrives on process and volume; you must be comfortable performing repetitive tasks with a high degree of precision. Technical Requirement: Ability to use Browser DevTools to spot and record console errors (deep code analysis is not required). E-Commerce Familiarity: Understanding of standard e-commerce flows (Cart, GWP, Checkout, and Payment Gateways). Communication: Strong written English skills to ensure bug reports are clear and easily understood by the development team. What Success Looks Like Early Detection: You catch functional discrepancies and checkout blockers before they impact the broader user base. Precision Reporting: Your bug reports are clear, reproducible, and require no back-and-forth for clarification. Reliability: You can execute daily testing checklists and volume targets with minimal oversight while maintaining total accuracy. Pay: Php30,000.00 - Php35,000.00 per month Benefits Company events Opportunities for promotion Promotion to permanent employee Application Question(s): How many years of experience do you have with Manual QA testing? Do you have any experience with ecommerce sites? If yes, which specific sites? Which devices and browsers have you utilized for testing? Do you have any experience with using Browser DevTools? Do you have any experience with A/B Test Comparison? Are you amenable to work on a graveyard schedule? What is your expected salary? Work Location: Remote