MSPbots.ai
Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry! Own the full product lifecycle of cutting-edge apps from concept to launch! Work Setup: Remote, Monday–Friday from 4PM to 1AM Phil Time Fixed Rest Days: Sat–Sun Key Responsibilities Product Ownership: Lead the strategy, roadmap, and execution for AI-powered apps, including ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client needs. Cross-functional Collaboration: Work closely with engineering, data science, design, marketing, and sales to deliver high-quality products on schedule. Client-Centric Development: Engage with MSP clients and internal stakeholders to gather Requirements , validate product value, and ensure exceptional user experience. Market Analysis: Monitor industry trends, competitor offerings, and customer feedback to inform product strategy and feature prioritization. Performance Tracking: Define and track key product metrics, using data-driven insights to guide product improvements and reports on outcomes. Documentation & Training: Ensure clear product documentation and support materials are available for both internal teams and clients. Prototyping & Iteration: Lead rapid prototyping and MVP releases, especially for new AI-driven features and apps, leveraging client feedback for continuous improvement. Qualifications 3+ years of product management experience, preferably in SaaS, AI, or automation products. Demonstrated success managing GenAI/ML-powered/AI agent products from concept to launch. Strong technical acumen and experience working with data science and engineering teams. Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly desirable. Excellent communication, collaboration, and client management skills Analytical mindset with a passion for data-driven decision-making. Experience working in agile environments and managing multiple priorities. Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines Ready to take on the challenge? Apply now at MSPbots!
MSPbots.ai
