Deployed Philippines Inc
About Us Deployed Philippines is an outsourcing company that provides remote staffing services to clients globally that are looking to expand their teams. We choose to work closely with our clients, ensuring that staff have the opportunity of working with those that value and reward staff. Here, clients are not just a product of Deployed, but part of Deployed. Duties and Responsibilities We have an exciting opportunity for a chat and email support customer service coordinator to join the Client's Team and the ever-changing world of hospitality. Work across a portfolio of some of Australia’s most iconic venues. You will be responsible for: Responding to a large volume of email inquiries and resolving customer service questions Monitor and respond to social media messages and comments with a consistent brand voice Reply and manage Google Reviews Manage reservations and liaise with operations, kitchen and venue management teams via Microsoft Teams to ensure seamless customer experience Managing and building rapport with guests to ensure their expectations are exceeded and always enhancing the Client Experience Manage bookings for functions and events, ensuring accurate and timely scheduling Skills /Qualifications: At least 12 months experience in a customer service role, reservations or concierge role will be a distinct advantage. Proven sales and administration skills Strong organisational and time management abilities. Comfortable using digital communication tools and booking systems. A collaborative attitude and the flexibility to adapt in a fast-paced environment. Exceptional communication skills, both written and verbal, with attention to detail and ability to multi task. Outgoing and proactive, with passion and energy in your work, calm, polite, and guest focused. Proficient in Outlook, with experience using reservations software being an advantage. Why work for us: You can enjoy benefits as soon as you are hired: HMO, group life Insurance,vacation and sick leave credits. We offer great opportunities to work for some of the best international companies. Each client also provides their employees with growth and learning opportunities, coaching and mentoring, and promotions. Deployed itself consistently provides team building and company events to keep employees engaged. Pay: Php30,000 .00 - Php35,000 .00 per month Benefits Company events Flexible schedule Life insurance Opportunities for promotion Promotion to permanent employee Work Location: In person
Deployed Philippines Inc
