TEAM VIRGIL LIMITED
Roles & Responsibilities: Must have experience with: - Develop, create, maintain, and continuously improve SOPs, procedure manuals, and internal documentation - Analyse current workflows and build efficient systems and processes to improve business operations - Process Mapping, automation opportunities, and workflow improvement - Monitor team compliance with systems, procedures, and operational standards - General Administrative Support for day-to-day business operations - Data Entry and CRM / Client Database Management - Filing and retrieving business records, supplier documents, contracts, and reports - Report Preparation and Management - Email Management and Client / Supplier Correspondence - Calendar Management for quotes, site visits, meetings, and project schedules - Project Coordination and Administrative Support for landscaping jobs - Track job progress, schedules, and team task completion - Support quotation, invoicing, and follow-up administration - Lead Generation and Database Maintenance - Coordinate with suppliers, contractors, and field staff as required - A PLUS if you have experience with: (Preferred but not required) - ASANA, Fergus or similar CRM experience - Appointment scheduling (calendar management across time zones). - High attention to detail - Database experience or familiarity with CRM systems. - Comfortable with repetitive tasks while ensuring quality. - Social Media Management - Experience working with Australian/New Zealand employers (preferred). Skills and Qualifications: - Highly tech-savvy - Quick to learn new systems, apps, and tools - Confident in testing and using different software platforms - Strong problem-solving skills - Excellent written and verbal communication - Strong workload prioritisation skills - Highly organised and efficient - Adaptable to change - Able to work independently and in a team - Strong analytical skills - Good reporting and research skills - Accurate data entry skills - Able to meet deadlines - Proficient in Microsoft Office, especially Excel - Experience with CRM, project management, or automation tools is an advantage - From time to time you may be asked to review and check less qualified and experienced team member's work. You will be required to work in a team and be willing and able to delegate work when asked to by your Manager System Requirements: - Desktop/Laptop with at least I5 processor; Windows 10 OS; With at least 8GB Ram; At least 20 MBPS Internet Speed; Working headset and camera
TEAM VIRGIL LIMITED
