DHL Global Forwarding
Acts as the country-level interface between global and regional marketing and DGF PH activities. Translates global and regional marketing and communications priorities into locally relevant, brand-compliant plans, campaigns, customer communications, events and sales enablement tools. Supports the Head of Marketing & Sales, Head of Sales Support and Sales organization in driving growth, customer engagement and transformation through disciplined marketing execution, effective communications, operational excellence and Sales Excellence initiatives. Provides coordination and after-sales support for selected customer requirements, digital sales tools, customer feedback programs and other strategic initiatives assigned to the role. The role manages multiple recurring and project-based deliverables, often with competing priorities, fixed campaign or event dates, and brand, governance, budget and stakeholder requirements. Qualifications Bachelor's Degree in Marketing, Communications, Business, Logistics, Supply Chain Management, or a related field. Strong understanding of the freight forwarding and logistics industry, including Air Freight, Ocean Freight, and supply chain solutions. Relevant experience in freight forwarding, logistics, marketing, corporate communications, sales support, sales excellence, customer experience, or commercial functions. Experience in managing marketing campaigns, customer events, corporate communications, customer engagement programs, and cross-functional projects. Strong written and verbal communication, presentation, stakeholder management, and project coordination skills. Proficiency in Microsoft 365 and digital customer platforms, with the ability to analyze data and translate insights into actionable recommendations. Ability to work effectively in a matrix organization, manage multiple priorities, and collaborate with local, regional, and global stakeholders. Customer-focused with commercial mindset, detail-oriented, and committed to continuous improvement. Experience within the freight forwarding, transportation, logistics, supply chain, or international trade industry, preferred. Knowledge of DHL Global Forwarding products, commercial processes, customer solutions, and digital platforms such as myDHLi, preferred. Experience supporting customer accreditation, customer satisfaction programs, sales enablement initiatives, and customer-facing events, preferred.
DHL Global Forwarding
