Trendspot Inc.
Company: Trendspot Inc. We design and manufacture on-trend planters for the home and garden. As a top supplier to North America retailers and globally, we are focused on taking care of our retail customers at every stage of the buying process. Position: Logistics & Operations Specialist Independent Contractor Trendspot Inc. is seeking an individual to join our team who is creative, a strong critical thinker, and has a proactive, self‑directed work style. This role supports logistics, customer operations, reporting, and data analysis. The ideal candidate is highly organized, detail‑oriented, and able to manage tasks with minimal oversight in a fast‑moving environment. Must be able to work USA Monday through Friday, 7 am PST to 3 pm PST. Remote position. Scope of Work Logistics reporting — Pull, analyze, and build reports from large data sets to support operational and merchandising decisions. Order tracking — Monitor sales orders, shipment status, and delivery timelines to ensure timely receipt of goods. Customer communication — Respond to customer inquiries via phone and email in a professional, timely manner. Outbound documentation — Prepare and process documentation for outbound shipments. Order processing — Process customer orders and distribute tickets to the appropriate distribution center. Invoice management — Validate purchase order and invoice accuracy; reconcile discrepancies. EDI monitoring — Monitor EDI transactions (sales orders, invoices, shipment notices) and resolve errors or mismatches. Compliance tracking — Track customer compliance metrics to reduce chargebacks and operational errors. Transportation optimization — Support routing, carrier selection, and freight efficiency improvements. Regulatory compliance — Apply international trade regulations and analyze logistics data for compliance with customer and country‑specific requirements. Customer portal management — Navigate retailer and customer portals for order updates, documentation, and data extraction. Administrative support — Provide operational and administrative support as needed. Required Qualifications Intermediate to advanced Excel , including pivot tables, formulas, data manipulation, and report creation. 2+ years of data entry or operations experience , ideally within an ERP‑based workflow. Experience with US Retailer online customer portals , data extraction , and multi‑system navigation. Ability to create custom reports and present insights clearly. Strong analytical , critical‑thinking , and problem‑solving capabilities. Excellent organization , prioritization , and ability to manage multiple deadlines independently. Strong English written and verbal communication skills. Typing speed of 40 WPM or higher . Proficiency with Microsoft Outlook, Excel, and Word . Reliable work ethic and consistent follow‑through. Preferred Experience (Not Required) Familiarity with Sage , Rithum , M365 , & major U.S. retailer portals such as Walmart. Experience with EDI workflows , chargeback reduction, or retail compliance programs. College degree or equivalent professional experience. What We’d Love to See Be ready to share your examples of improving a process, solving a logistics challenge, creating a new report, or taking initiative independently that had a positive outcome on the company. To learn more about Trendspot Inc. visit us at Trendspotinc.com Include your resume and cover letter telling us why you are a good fit for the role.
Trendspot Inc.
