Deel
Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary Lead operations and process optimization for our APAC immigration team. You'll manage a team of immigration specialists in the region, but your core mission is to map workflows, identify automation opportunities with AI, and drive measurable improvements in how we operate. You'll partner with immigration experts who handle regulatory depth and your goal is to make them faster, more efficient, and scalable. This role is operations-first, not immigration-expertise-first; we need someone with strong process thinking and people leadership who's ready to learn immigration on the job. Responsibilities Map current immigration processes (visa sponsorship, employment verification, compliance reviews, etc.) and document existing workflows Design improved processes that are faster, clearer, and more scalable across APAC's diverse jurisdictions Identify AI and automation opportunities (assess each process stage, determine where automation fits vs. where human judgment is needed, and estimate time savings) Drive metrics and accountability (establish SLAs, track cycle times, measure improvements, and quantify impact) Managing a team of Immigration Specialists, including wide range of management tasks including weekly pipelines reviews and team mentoring and training Ensuring your team adheres to SLAs, follows internal processes and consistently delivers timely, high quality communication with our clients. Overseeing day-to-day operations, job performance for the team, and conducting individual performance reviews and reports on metrics. Managing team attendance and daily operations and reporting on any operational gaps, communication, and functions on a global level in coordination with stakeholders. Addressing employee complaints and complex mobility topics by assigning team members when needed and allocating capacity. Managing complex mobility-related client escalations in the assigned region Work on special projects, as assigned Qualifications Must have operations or process improvement background with experience in optimizing workflows, managing processes at scale, or driving automation in a regulated environment. Must have background in a fast-paced, high-volume operational environment. Prior experience in startups or tech companies will be considered a competitive advantage. 2+ years of people management experience. Fluent in English (written and spoken). Must have experience with AI tools or automation in a business context. Familiarity with global mobility, immigration sponsorship, and relocation services is a plus. We encourage candidates to review Deel's Global Mobility page to better understand the services we provide and how this role supports our clients. Prior immigration operations experience in the APAC region will be considered a competitive advantage. Nice to have compliance or HR operations experience in regulated tech companies, HR operations, or compliance-heavy functions where you've navigated controls and process discipline. Strong communication skills with the ability to solve problems under pressure, and interpret and explain immigration policies and processes. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email (recruiting@deel.com) and a team member will be in touch to ensure your equal participation. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT
Deel
