Dispatch Operations Associate (100% Remote)

Job Description

Pay: ₱18,000 – ₱20,000 per month Type: Independent Contractor (Up to 40 hours/week), no benefits. Some incentives and additional pay may apply Billing Method : Monthly Invoice Work Setup: 100% Remote – Work from Home Time Zone: Eastern Standard Time (EST/EDT) Shift Hours Available: 9:30 AM to 6:30 PM EST/EDT (Rotating Schedule – Weekdays/Weekends) Location: Philippines (Remote) Pay Frequency: Monthly About the Opportunity Prisma International Corporation, a U.S.-based Language Service Provider (LSP), is seeking a Dispatch Operations Associate to join our growing remote team in the Philippines. This role involves handling dispatch, sourcing, admin needs, and related operational support but is not limited to those areas. The ideal candidate is organized, proactive, and reliable , with a strong desire to contribute to daily operational success. You’ll be part of a global, fast-paced team that values professionalism, trust, and collaboration. What You’ll Do Coordinate and dispatch interpreters for client requests in a timely and professional manner. Support interpreter sourcing, onboarding, and scheduling needs. Assist with administrative tasks, sourcing activities, and other operational requirements as assigned. Communicate with clients and interpreters through phone, text, email, and online platforms. Monitor interpreter availability, assignments, and client requests daily. Maintain accurate records using Monday.com, Salesforce, Dropbox, and similar tools. Provide customer support and ensure all dispatch operations follow company standards. Collaborate with team members to improve efficiency and service delivery. Who Can Apply Open to fresh graduates and candidates with no prior experience. Experience in dispatch, call center, BPO operations, or coordination roles is highly desired. Excellent communication skills in English (written and spoken). Organized, dependable, and detail-oriented. Tech-savvy and comfortable using online communication tools (email, CRM, WhatsApp, etc.). Must have a reliable internet connection , personal computer or laptop, and a quiet home workspace. Willing to work independently, learn quickly, and adapt to shifting priorities. Contract Terms & Work Arrangement This is an Independent Contractor Agreement. The engagement covers approximately 40 hours per week, with flexibility based on business needs. Work is performed remotely using your own equipment and internet connection. Compensation & Perks Monthly service fee: ₱18,000 – ₱20,000 (negotiable depending on qualifications and experience). Opportunities for additional billable time when required. Contract delivery potential incentives and additional pay based on reliability and results. Professional development for career growth. Work-from-home flexibility with a supportive and collaborative global team. How To Apply To apply, please fill out this short form: https://forms.gle/Gvh6aWdMeNLuztSv5 (Only applications submitted through the form will be reviewed.) Note: This position follows an Independent Contractor model, allowing you to work from home while providing professional services to an international company. Prisma International Corporation values fair pay, transparency, and respect, ensuring every contractor is treated as a trusted partner in achieving shared goals. Job Types: Full-time, Permanent Pay: Php18,000.00 - Php20,000.00 per month Application Question(s): To apply, please fill out this short form: https://forms.gle/Gvh6aWdMeNLuztSv5 (Only applications submitted through the form will be reviewed.) Work Location: Remote