VAME LTD
- We are seeking a Sales Representative with a technical mindset to assist customers experiencing issues with their Facebook and Instagram accounts. You will engage with inbound leads who have requested help with account-related concerns such as hacked accounts, disabled profiles, advertising restrictions, and other platform access issues. - This role combines sales, customer communication, and technical problem-solving. The ideal candidate is confident speaking with customers, skilled at identifying their needs, and able to clearly explain technical solutions in a simple and professional manner. Key Responsibilities - Contact and follow up with inbound leads via phone and other communication channels. - Understand customer issues related to Facebook and Instagram accounts. - Explain available services and solutions in a clear and professional manner. - Qualify leads and convert inquiries into paying customers. - Maintain accurate records of customer interactions and sales activities. - Build trust and rapport with customers while providing excellent service. - Collaborate with internal teams to ensure smooth customer onboarding and issue resolution. - Meet individual sales and performance targets. Requirements - Previous experience in sales, customer support, appointment setting, or a related client-facing role. - Excellent verbal and written English communication skills. - Comfortable handling phone conversations and overcoming objections. - Strong interpersonal and relationship-building skills. - Technical aptitude and ability to understand digital platform issues. - Ability to explain technical concepts to non-technical customers. - Self-motivated, organized, and results-driven. - Reliable internet connection and a quiet work environment. Preferred Qualifications - Experience in cybersecurity, technology services, SaaS, digital marketing, or social media-related industries. - Familiarity with Facebook Business Manager, Meta advertising platforms, or social media account management. - Experience handling inbound sales leads. - Knowledge of common account security, hacking, or platform access issues. - Pay: From Php150\.00 per hour - Work Location: Remote
VAME LTD
