Deployed Philippines Inc
About Deployed Deployed is an established BPO firm specialising in workforce solutions. We partner with a range of globally minded businesses, from start-ups to large corporations across a range of industries. Our expert team of recruiters at Deployed will work closely with you to create a career change that challenges, motivates, and excites you. We take the time to understand your ambitions to ensure an effective job match and place you in a business where you'll perform your best. You'll be supported at every step to ensure success- from job searching and placement to a robust onboarding process to ongoing HR, office, and IT support. Deployed is committed to offering you holistic support at every step to ensure you succeed, have the best work experience and a rewarding career. What You'll Do in the Role Deliver exceptional customer service across all channels (phone, email, chat, face-to-face) Handle customer inquiries regarding orders, tracking, billing, and product education Review and communicate artwork guidelines with customers Process order changes, reprints, and timeline adjustments efficiently Provide customer education and product promotion Manage customer complaints with a resolution-focused mindset Make outgoing calls when required in a prompt and professional manner Skills /Qualifications Required Skills 2 to 4 years customer service experience across multiple channels 2 to 4 years experience with Adobe Suite Products(illustrator or photoshop) Strong multitasking ability Tech-savvy with social platforms and applications People coordination and relationship building skills Effective problem-solving capabilities Preferred Skills Adobe Illustrator experience Understanding of basic art and design concepts (sizing, file types, Pantone colors) Why you should join our team! Leaves entitlement, HMO and life insurance upon hire! Ready to take on the next challenge? If you’re looking for an organisation with outstanding career-development opportunities, amazing work-life culture, and comprehensive benefits crafted to support work-life harmony, you might be a perfect fit at Deployed! At Deployed, we truly believe that our team is the core highlight of our brand. With our goal of being a top business partner for our global clients, we take it as a responsibility to build a diverse, inclusive, and growth-oriented work environment where employees of all backgrounds and lifestyles feel a sense of belonging, mutual respect, and kindness. Job Type: Full-time Pay: Php30,000.00 - Php50,000.00 per month Benefits Health insurance Life insurance Opportunities for promotion Promotion to permanent employee Work from home Application Question(s): How much will be your expected salary? Are you willing to work in US Shift with flexible start time from 10pm-12am? Experience: customer service: 3 years (Required) adobe illustrator: 3 years (Required) Work Location: Remote
Deployed Philippines Inc
