Remote Human Resources Representative

Job Description

• Core Responsibilities • • Support the recruitment, hiring, and onboarding process for new team members. • • Help review applications, resumes, references, and candidate qualifications. • • Communicate professionally with applicants, employees, and leadership. • • Assist with employee files, documentation, contracts, policies, and HR records. • • Help ensure employees complete required training, paperwork, and onboarding steps. • • Support employee relations with professionalism, fairness, and confidentiality. • • Help address staff questions, concerns, performance issues, and communication needs. • • Work closely with leadership to maintain clear expectations and accountability. • • Help create, update, and enforce HR policies and procedures. • • Support performance reviews, coaching plans, warnings, and employee follow-up. • • Maintain organized HR systems and accurate employee records. • • Help ensure the company remains compliant with employment practices and internal policies. • • Communicate with warmth, professionalism, and strong attention to detail. • • Be proactive in identifying problems and offering solutions before issues grow. • HR Expectations • • This is a full-time remote role. • • The candidate must be comfortable managing people and handling sensitive conversations. • • Strong follow-up, organization, and documentation are required. • • The candidate must be proactive and able to work independently. • • The role requires someone who can balance kindness with clear accountability. • • Confidentiality, professionalism, and good judgment are essential. • • The candidate must be comfortable working with a growing company and supporting a team in a service-based environment. Qualifications • • Minimum 10+ years of Human Resources experience required. • • Strong experience managing employees, people operations, or HR processes. • • Experience with recruitment, onboarding, employee relations, documentation, and performance management. • • Experience in healthcare, childcare, maternal health, wellness, home care, family services, or service-based companies is strongly preferred. • • Must be proactive, organized, reliable, and detail-oriented. • • Excellent verbal and written communication skills. • • Must be comfortable having difficult conversations in a respectful and professional way. • • Strong emotional intelligence and ability to work well with different personalities. • • Must understand the importance of confidentiality in HR matters. • • Must be able to work independently in a remote environment. • • Must be comfortable using email, Zoom, online systems, and HR-related tools. • • Must be able to provide strong professional references. • To Apply • Please submit your resume to: • ••••@doulasbythebay.com and ••••@doulasbythebay.com