Profit Expansion Group
Employment Type: Full-time | Remote (Work from Home) About The Role We are seeking a reliable, communicative, and self-motivated Customer Service Representative to join our team. In this role, you will be the front-line support handling client and customer interactions while ensuring smooth day-to-day virtual operations. Key Responsibilities Deliver clear, professional, and empathetic support across customer interactions. Manage administrative tasks, CRM platforms, and multi-tab workflows efficiently. Maintain strong communication and active engagement with team members and clients. Minimum Qualifications Experience: 1–2 years of hands-on experience in the BPO or Virtual Assistant industry. Typing Speed: Minimum 35–50 Words Per Minute (WPM). Communication Skills: High English proficiency (natural grammar, solid vocabulary, and strong conversational fluency). Clear articulation, proper pacing, and an easily understandable speaking voice without mumbling or excessive hesitation. Professional tone, confidence, and a positive, team-oriented attitude. Technical & Work-from-Home Requirements Internet Speed: 100 Mbps stable fiber/broadband connection. Processor: Intel Core i3 (10th Gen or newer) / AMD Ryzen 3 or 5, or equivalent multi-core processor. RAM: Minimum 8 GB (16 GB strongly recommended for multi-tab browsing, VoIP, and CRM performance). Operating System: Windows 10/11 (64-bit) or macOS. Peripherals: Dedicated USB noise-canceling headset. Environment: Quiet, dedicated home office space conducive to video calls and professional work. How To Apply Ready to join our team? Submit your application directly through our Google Form: Apply Here via Google Form: https://docs.google.com/forms/d/e/1FAIpQLSfgk-xWHECrftXP81ubxC5eafN6j0nvj5EmjHXs6YOGewRx2w/viewform?utm\ source\=gemini Please prepare the following requirements before opening the form: Updated Resume / CV Typing Test Result (Screenshot showing WPM score) Speed Test Result (Screenshot showing 100 Mbps connection speed) Workstation Photo (Clear image showing your dedicated home office setup) Audio / Video Self-Introduction (1–2 minutes introducing yourself, your background, and why you thrive in a remote setting) Job Type: Full-time Pay: Php20,000.00 - Php25,000.00 per month Work Location: Remote
Profit Expansion Group
