Guided Outsourcing
About The Role We are looking for a high-energy, dedicated Outbound Sales Representative to drive new business opportunities and re-engage our existing customer base. In this role, you will be the voice of our brand, reaching out to former clients and commercial prospects within the property management, restoration, and home services industries. You will not just be making cold calls; you will be conducting lead research, cleaning up databases, and managing the full top-of-funnel sales process. This role is ideal for a hunter who thrives on daily metrics, loves continuous coaching, and wants to grow with a dynamic team. Key Responsibilities 1. Outbound Prospecting & Calling Execute a high volume of outbound calls daily to former customers (to re-activate accounts) and new commercial prospects. Deliver a clear, compelling value proposition tailored to the property management/restoration sector. Overcome objections and qualify leads based on specific criteria. 2. Lead Research & Database Management Conduct research to identify key decision-makers within target commercial accounts. Perform "list cleanup" to ensure the CRM contains accurate, up-to-date contact information and remove obsolete data. 3. Email Follow-up & Nurturing Draft and send personalized email follow-ups to prospects who have been contacted via phone. Manage email sequences to keep the pipeline warm and book subsequent calls or appointments. 4. CRM & Data Integrity Meticulously log all call activities, emails, and outcomes into the CRM system. Ensure accurate data entry to support management reporting and forecasting. 5. Daily Reporting & Metrics Track and report on daily KPIs (calls made, conversations, appointments set, etc.). Provide feedback on prospect trends, common objections, and market sentiment. 6. Professional Development & Coaching Participate in weekly one-on-one coaching sessions to refine scripts, objection handling, and closing techniques. Qualifications & Requirements Must-Have: Fluency: Fluent in conversational English with a clear, professional phone presence. Experience: Proven experience in outbound sales (cold calling) within the U.S. market. Tech-Savvy: Knowledgeable and comfortable using any modern Sales CRM (e.g., Salesforce, HubSpot, Zoho, Pipedrive, or similar). Availability: Ability to work standard U.S. Eastern Time business hours . Resilience: Comfortable with rejection and persistence in a high-volume call environment. Highly Preferred (Bonus Skills): Industry Experience: Previous experience in Property Management, Real Estate, Restoration (water/fire/mold remediation), or Home Services (roofing, plumbing, HVAC). Communication: Ability to understand technical industry jargon and translate it into business value. Organization: Detail-oriented with strong data entry skills. Benefits Competitive salary and performance-based incentives. Complete PC package Comprehensive benefits package, including health and life insurance. Flexible work environment with the option to work remotely. Opportunities for professional growth and development. Collaborative and supportive team culture Work Location: Remote
Guided Outsourcing
