Zelos Finance Group
Key Responsibilities • • Prepare, lodge, and track residential, commercial, and asset finance loan applications • • Manage CRM records and pipelines in BrokerEngine (and other broker platforms as required) • • Perform servicing and borrowing capacity assessments across multiple lender policies • • Liaise directly with clients, lenders, and referral partners to gather and verify documents • • Ensure compliance, accuracy, and seamless loan progression from application to settlement • • Provide proactive support to the Director to deliver an outstanding client experience • What You’ll Need • • 3–5 years' experience in Australian mortgage processing (residential or commercial) • • Proficiency in ApplyOnline and Infynity (experience with BrokerEngine will be valued) • • Strong written and verbal English communication skills with a client-first approach • • High attention to detail, excellent organisation and time management skills • • A reliable, quiet work-from-home setup (i5 CPU, 16GB RAM, SSD, Windows 11 or equivalent) • • Registered contractor with BIR (TIN and Certificate of Registration) • • Genuine full-time availability, Mon–Fri 7:00 AM – 4:00 PM PHT, with no other concurrent contract or freelance work during these hours • Why This Role • • Direct mentorship from the Director — not managed through layers of BPO supervisors • • Full ownership of files end-to-end, not siloed data entry • • A growing brokerage with an expanding accounting-firm JV channel, giving genuine scope for the role to grow as the business grows • • A stable, long-term full-time position for the right person, following a paid 30-day probation period
Zelos Finance Group
