CinRetta Digital Marketing Services
Admin Support Specialist (Australian Accounting) Remote (Philippines) | Full-time | Australian Business Hours About The Role CinRetta Digital is hiring a highly organized Admin Support Specialist to support our Australian accounting firm client. If you're detail-oriented, proactive, and comfortable working across multiple systems and client communications, we'd love to hear from you. What You'll Do Document Management & Client Support Prepare and send documents for electronic signature Monitor signed documents and ensure accurate filing Prepare client correspondence, cover letters, invoices, and document packs Respond promptly to client documentation requests Maintain organized electronic records Compliance & Administration Prepare and process company compliance documentation Assist with company registration and compliance forms Coordinate compliance notices and client communications Support administrative compliance activities per Australian accounting procedures Database & Accounting Administration Download and organize client account reports Maintain accurate client records and databases Perform regular database reviews and updates Assist with accounting/business operations projects Email & Client Communication Monitor shared email inboxes Respond professionally to client inquiries Coordinate with internal teams for timely request completion Support client onboarding and offboarding General Support Provide day-to-day admin assistance to the operations team Support process improvements and special projects Assist with other administrative duties as needed What You'll Need Minimum 2 years' experience in an administrative role supporting an Australian accounting firm Strong understanding of Australian accounting practice operations Experience using the ATO Agent Portal Knowledge of ASIC compliance processes and CAS Excellent written and verbal English communication skills High attention to detail with strong organizational skills Ability to manage multiple priorities while maintaining accuracy Self-motivated, able to work independently Nice to Have Experience using Xero and Xero Practice Manager (XPM) Strong Microsoft Office skills Experience working remotely Familiarity with client onboarding, document management, and compliance admin Tools You'll Use CAS (ASIC), Xero, Xero Practice Manager (XPM), ATO Agent Portal, Microsoft Outlook, Microsoft Teams, Claude AI, Microsoft Office Suite, Windows Why Join CinRetta? Work with international clients Long-term full-time opportunity Australian business hours Collaborative remote team Opportunities for professional growth We appreciate all applications; only shortlisted candidates will be contacted for the next stage. Application Question(s): Do you have experience supporting an Australian accounting firm? If yes, please specify the industry/industries and total years of experience. Which of the following accounting platforms and systems have you used? (Select all that apply: Xero, Xero Practice Manager/XPM, ATO Agent Portal, CAS/ASIC, Microsoft Office Suite) What is your expected rate — hourly in AUD or monthly in PHP? Work Location: Remote
CinRetta Digital Marketing Services
