KMC Solutions
Overview We are seeking a proactive and detail-oriented Logistics \& Operations Coordinator to provide comprehensive administrative and operational support. This role is ideal for someone who is eager to learn, grow, and build a long-term career with a creative and fast-growing company in the interiors and e-commerce space. Work Setup: Full-time, Regular; Morning shift; Hybrid 3x onsite/week (makati/bgc/ortigas) Key Responsibilities Provide administrative and executive support to the Founder. Manage and process e-commerce orders, ensuring accuracy of details (e.g., dimensions, fragile items). Handle email correspondence, including communication with customers and logistics partners. Support logistics, order fulfillment, and customer experience processes. Maintain organization across Gmail and CRM systems. Ensure high attention to detail in all tasks, particularly with product information and order accuracy. Contribute to improving customer experience by proactively addressing inquiries. Assist in maintaining an efficient workflow and clear communication across the business. Qualifications \& Skills At least 5 years of relevant professional experience (executive support, administration, operations, or customer service). Experience in ecommerce particularly in Shopify is a must Proactive mindset, with the ability to take initiative and problem-solve. Excellent written and verbal communication skills. Ability to work independently and manage multiple tasks efficiently. Tech-savvy, with experience using Gmail, CRM tools, and e-commerce platforms (preferred but not required). Customer-centric, approachable, and energetic personality. Previous experience working with Australian clients (a plus).
KMC Solutions
