My Cloud Crew
Position Summary We are seeking for a highly skilled Account Manager – Ecommerce to oversee client relationships and manage advertising performance across a portfolio of ecommerce brands. This role combines strategic account management, digital advertising oversight, and client communication while leveraging AI-powered tools to maximize campaign efficiency and results. The Account Manager serves as the primary point of contact for clients, ensuring exceptional service, proactive communication, and continuous optimization of Meta advertising campaigns. Rather than executing every campaign manually, the role focuses on directing strategy, quality assurance, performance analysis, and maintaining strong client relationships while collaborating with internal AI systems and specialized support teams. Key Responsibilities Client Account Management Manage a portfolio of approximately 20–40 active ecommerce advertising accounts . Serve as the primary point of contact for assigned clients. Build and maintain strong client relationships through consistent, proactive communication. Provide regular performance updates, campaign reports, and strategic recommendations. Manage client expectations and professionally resolve concerns or challenges. Campaign Strategy & Performance Develop and oversee Meta advertising strategies focused exclusively on ecommerce businesses. Monitor campaign performance, key metrics, and return on ad spend (ROAS). Analyze advertising data to identify opportunities for optimization and revenue growth. Ensure campaigns align with client business goals and profitability targets. Continuously improve campaign effectiveness through testing and optimization. Quality Assurance Review AI-generated advertising assets before launch. Verify campaign accuracy, targeting, budgets, creative assets, and tracking. Ensure campaigns meet company quality standards and client expectations. Identify and correct issues before they impact account performance. AI & Workflow Management Utilize AI-powered tools and internal automation systems to streamline campaign production. Direct AI-generated ad concepts, copy, targeting, and creative assets. Follow established Standard Operating Procedures (SOPs) while identifying opportunities for process improvements. Collaborate with internal creative, technical, and support teams to deliver high-quality client outcomes. Performance Ownership Take full ownership of account performance and client satisfaction. Proactively identify risks and implement solutions before issues escalate. Maintain high standards of accuracy, accountability, and execution. Contribute to improving internal systems and operational efficiency. Required Qualifications Proven experience managing ecommerce advertising accounts . Experience with Direct-to-Consumer (DTC), Shopify, or Dropshipping businesses . Minimum $500,000 verified lifetime Meta advertising spend on ecommerce campaigns. Minimum $100,000–$200,000 ecommerce ad spend managed within the last 12 months . Strong portfolio demonstrating measurable ecommerce results, including revenue growth and ROAS. Availability to work full-time during US Eastern Time (9:00 AM–6:00 PM ET) . Stable Facebook profile capable of managing multiple Meta Business Manager and advertising accounts. Excellent analytical, organizational, and problem-solving skills. Strong written communication and client relationship management skills. Preferred Qualifications Experience using AI-powered productivity tools such as: Claude CapCut ElevenLabs Lovable Familiarity with AI-assisted advertising workflows. Strong attention to detail and quality assurance practices. Ability to follow SOPs while continuously improving operational processes. Comfortable managing multiple client accounts in a fast-paced environment. Pay: Php50,000.00 - Php55,000.00 per month Work Location: Remote
My Cloud Crew