Virtustant
To apply, you will only have to fill a short form on our website that will take you less than 5 minutes. Job Title: Appointment Setter About The Company Our client specializes in connecting patients with Registered Dietitians for medical nutrition therapy and counseling. Job Description They are looking for a bilingual Appointment Setter to support patients through the scheduling and onboarding process while providing excellent front-office support. Responsibilities of the role: • Schedule and manage patient appointments. • Assist patients with onboarding to the virtual consultation platform. • Support patient intake and verify information. • Communicate with patients via phone, email, and chat. • Maintain accurate records of patient interactions. • Collaborate with internal teams to ensure a smooth patient experience. Required Experience and Qualifications: • Previous experience in a medical office, healthcare administration, or similar environment. • Fluent in English • Strong computer skills and ability to troubleshoot basic technical issues. • Excellent communication and customer service skills. • Strong attention to detail and organizational skills. • Ability to work the required full-time schedule. Preferred Skills: • Experience with telehealth or virtual consultation platforms. • Patient coordination or appointment-setting experience. • Knowledge of medical terminology. Personality: • Patient, empathetic, and service-oriented. • Highly organized and dependable. • Tech-savvy and quick to learn new systems. • Strong problem-solving skills and able to remain calm under pressure. Software & Tools: • Medical scheduling software. • Telehealth/video consultation platforms. • Phone, email, and chat communication tools. Schedule Full-Time (40 hours/week) Shift: 8:00 AM – 5:00 PM PST or 9:00 AM – 6:00 PM PST Days: 5 days per week (Sunday always off; rotative Saturday work with a weekday off in exchange) Salary and Benefits: • Payment in USD or Local Currency according to candidate's preference. • Full-time remote opportunity.
Virtustant
