Remote Staff PH
Key Responsibilities 1. Healthcare Administration & Clinician Support Provide day-to-day administrative support to GPs and allied health clinicians. Maintain accurate patient, client, and clinician records and documentation. Manage correspondence, documents, forms, and administrative records. Coordinate clinician schedules, appointments, and calendars to support efficient utilisation. Assist with onboarding new clinicians, including credentialing, system access, documentation, and induction coordination. Provide flexible administrative support based on changing operational and clinical requirements. 2. Practice Management, Billing & Compliance Use healthcare practice management systems to maintain accurate patient and clinician records. Manage and update records using Halaxy and MediRecords . Support billing and invoicing processes, including Medicare, DVA, NDIS, private health insurance , and private billing where applicable. Check and manage relevant information through PRODA , subject to approved offshore access and security requirements. Prepare and send service agreements and related documentation. Ensure healthcare documentation is handled accurately and in accordance with privacy, confidentiality, and compliance requirements. 3. Website & Digital Administration Manage and update the Wix website , including updating contractor and clinician profiles. Support website content updates using an existing 12-month content plan, making light customisations where required. Assist with email campaigns based on the established content plan. Support the development and ongoing administration of a future second website focused on service delivery and educational resources, including video content. 4. Database & Client Management Maintain and update the client database to ensure information remains accurate and current. Perform data entry, record maintenance, and database housekeeping. Ensure client and clinician information is organised and easily accessible to authorised personnel. Assist with tracking and maintaining relevant client, service, and administrative documentation. 5. General Operations & Administrative Support Provide general administrative and operational support to the healthcare team. Manage digital files, records, correspondence, and documentation. Coordinate administrative tasks across multiple clinicians and stakeholders. Identify and follow up on outstanding administrative requirements. Maintain a high level of accuracy when handling sensitive healthcare and funding information. Adapt to variable workloads and provide support at different times when operational requirements arise. Essential Requirements Previous experience in healthcare administration, medical practice administration, allied health administration, or a similar healthcare support role . Familiarity with healthcare administration, clinical documentation, and funding/billing processes. Working knowledge of healthcare privacy, confidentiality, and data protection requirements . Experience using practice management systems; experience with Halaxy and/or MediRecords is highly desirable. Familiarity with Medicare, DVA, NDIS, private health insurance, or related healthcare funding processes is an advantage. Strong organisational and time-management skills with the ability to manage competing priorities. Excellent attention to detail and accuracy, particularly when handling clinical, financial, and funding documentation. Strong written and verbal communication skills. Ability to work independently and proactively in a fully remote environment . High level of flexibility and adaptability to changing priorities and variable work demands. Strong computer skills and confidence using Microsoft Office and/or Google Workspace . Experience with Wix, email marketing platforms, and database management is highly desirable. High level of discretion, professionalism, confidentiality, and integrity. Ability to work collaboratively and communicate effectively with clinicians and other stakeholders. Desirable Skills Experience supporting GP or multidisciplinary allied health practices. Knowledge of NDIS administration and service agreements. Experience with PRODA and healthcare provider portals. Experience managing Wix websites and email campaigns. Experience working with CRM/client databases. Basic understanding of digital content management and educational video platforms. Key Competencies Healthcare Administration Attention to Detail Organisation & Time Management Confidentiality & Compliance Clinician Support Billing & Documentation Digital & Website Administration Database Management Communication & Stakeholder Management Remote Work & Self-Management Flexibility & Problem-Solving Role Objective We are seeking a highly organised and detail-oriented Health Administrator to provide remote administrative and operational support to a team of GP and allied health clinicians, including Occupational Therapists, Physiotherapists, Speech Pathologists, and Psychologists. The role will support day-to-day healthcare administration, clinician coordination, patient and client records, billing processes, compliance requirements, website and database management, and marketing administration. The successful candidate must be comfortable working independently in a fully remote environment and managing changing priorities with a high level of professionalism and confidentiality. Pay: Php16,464.66 - Php34,069.93 per month Benefits Work from home Experience: Wix Website: 2 years (Required) NDIS: 2 years (Required) Australian Healthcare: 2 years (Required) Work Location: Remote
Remote Staff PH
