Payroll Specialist

Job Description

Payroll Management: Handles end-to end- payroll processing of at least 500 employee headcount of clients, including bonuses, adjustments, and ad-hoc requests. Collates information for above processes, produces reports, journals, and files. Prepares, codes, and processes journals for employee provisions (when applicable). Reconciles payroll related general ledger accounts. Prepares various payroll related reports for managers. Calculates termination and redundancy pay as required. Processes and reconciles year end payroll requirements including payment summaries, tax annualization, and other associated reports. Works with the Analysts to deliver accurate and timely payroll. Serves as tier 2 support group for the contact center team. Keeps oneself up-to-date and informed of existing process flows. Stays abreast of changes and new system functionalities. Back-Up / Validation / Checking: Serves as a back-up resource for other members of the team ensuring business continuity. Raises issues and risks as it is encountered in operations. Assists in the maintenance of process documentations ensuring processes are accurately captured and remains in compliance with acceptable global standards. Reports Management: Assists in the generation and creation of client-specific and internal reporting requirements. Supports internal reporting requirements – productivity and efficiency, performance, and service delivery. Participates in internal meetings in preparation for Service Delivery reviews with clients and internal management team. Participates in completing process documentation. Others: Reviews and updates processes to improve efficiency and to meet the changing needs of the organization. Performs other duties that may be assigned from time to time. Qualifications Bachelor’s degree in Accounting, Finance, Human Resources, Business Administration, or a related field. Fresh graduates are welcome to apply; internship or relevant exposure to payroll, accounting, or HR operations is an advantage. Basic knowledge of payroll processing, employee compensation, deductions, and statutory contributions. Basic understanding of accounting principles, journal entries, and reconciliation. Proficient in Microsoft Excel and other Microsoft Office applications. Strong attention to detail and accuracy when handling numerical and employee-related information. Good analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to handle confidential employee and payroll information with professionalism.