UnionBank
Position: Fraud Merchant Acquiring and Authorizations Officer Office Location: UB Square - 6F Quezon (Head Office-Non HQ) Job Type: Probationary Duties And Responsibilities Review alerts generated by the acquiring anti-fraud system and validate transactions through confirmation with issuing banks. Coordinate with merchants on suspected fraudulent activities, including MID blocking, merchandise hold release, refunds, and transaction cancellations. Monitor and review exception reports in authorizations and settlements to prevent potential financial losses and chargebacks. Prepare and analyze daily and monthly performance reports, including tracking individual performance and error-related incidents. Process manual transaction adjustments (e.g., installment rebooking and acceleration, refunds, authorization cancellations, manual requests) and provide merchant support during system downtime or inventory needs. Required Skills: Accountability, Adaptability, Analytical, Good Communication Skills, Critical thinking, Teamwork, Willingness to learn
UnionBank
