Payroll Consultant (Client Services)

Job Description

The Payroll Consultant is responsible for handling the end-to-end payroll processing of assigned client accounts. This includes ensuring accurate payroll calculations, timely processing and release of payroll, and compliance with applicable labor laws, tax requirements, payroll policies, and client-specific procedures. The role also involves communicating directly with clients regarding payroll-related inquiries, concerns, and issues. The Payroll Specialist reviews and investigates payroll discrepancies, provides appropriate assistance, coordinates with internal teams when necessary, and follows through to ensure concerns are addressed and resolved in a timely manner. The ideal candidate is organized, detail-oriented, reliable, and client-focused, with the ability to manage multiple client accounts and priorities in a fast-paced work environment. The position requires effective communication, problem-solving skills, sound judgment, attention to detail, and the ability to handle payroll information with a high level of confidentiality. Qualifications At least 2 years of experience in end-to-end payroll processing, including timekeeping, payroll calculation, validation, and payslip preparation and release. Bachelor’s degree in Business, Management, Accounting, or a related field. Working knowledge of payroll procedures and basic accounting principles. Experience handling client inquiries and concerns related to payroll processing and payroll systems. Strong ability to communicate with clients, provide appropriate support, and coordinate payroll concerns with internal teams for resolution. Demonstrated accountability, reliability, and attention to detail in managing payroll responsibilities and client requirements. Ability to manage multiple client accounts, tasks, and changing priorities in a fast-paced work environment. Proactive and well-organized, with the ability to work independently with minimal supervision. Strong communication, problem-solving, analytical, and organizational skills. Ability to maintain the confidentiality and accuracy of payroll and employee information. Benefits Health insurance Opportunities for promotion Paid training Work from home Application Question(s): Did you receive any academic achievements or merit awards in high school or college? If yes, what were these? How many years of end to end payroll experience do you have? Have you tried using a payroll system? If yes, what is the name of the system and what payroll process did you use in the system (e.g. timekeeping, computation). Work Location: Remote