KMC Solutions
Make your next big career move by applying as KMC Solutions' next E-COMMERCE PRODUCT SME! About the Client Grayson Living is transforming how sophisticated consumers engage with home décor. As a leading online destination for luxury home design, we curate over 50,000+ premium home décor styles and deliver an exceptional shopping experience built on precision, aesthetics, and operational excellence. About The Role We are looking for a Shopify Subject Matter Expert (SME) with strong catalog management experience to oversee large-scale product data operations, ensure data accuracy, and continuously improve catalog workflows. This role combines hands-on catalog execution (50%) with process improvement and QA leadership (50%). The ideal candidate thrives in managing large product catalogs and optimizing workflows in a fast-paced eCommerce environment. On top of your salary, here are the exciting benefits you can look forward to: Work with a premium luxury home décor brand. Fully remote role with high impact on eCommerce operations. Opportunity to own and scale a large Shopify catalog. Health Insurance/HMO Enjoy unlimited MadMax Coffee Diverse learning & growth opportunities Accessible Cloud HR platform (Sprout) Above standard leaves The main responsibilities of a E-COMMERCE PRODUCT SME include: Catalog Management & Operations (50%) Manage large-scale product catalogs in Shopify (50k–60k SKUs). Perform product uploads, updates, variant management, and bulk edits using: Shopify Admin Matrixify Shopify bulk editors Maintain data integrity across titles, tags, variants, pricing, metafields, and collections. Assign brands and manage product categorization at scale. Troubleshoot catalog display issues and coordinate with developers/vendors. Conduct pre- and post-launch QA validation across product pages and collections. Process Improvement & Workflow Optimization (50%) Identify inefficiencies in catalog workflows and propose automation improvements. Standardize naming conventions, metadata structures, and QA processes. Build and improve SOPs, documentation, and onboarding workflows. Collaborate with Product Manager and stakeholders to enhance catalog tools and integrations. Develop reports to identify recurring catalog issues and improvement opportunities. SME Leadership & Collaboration Serve as the Shopify catalog expert for internal teams. Train and mentor team members on best practices and QA standards. Support vendor onboarding and ensure product data accuracy. Collaborate cross-functionally with product, engineering, merchandising, and vendor teams. To apply, you must be an expert on the following requirements: Required Qualifications 3+ years of hands-on Shopify experience in catalog management or product operations. Experience managing large catalogs (5k–10k SKUs minimum, ideally scaling to 50k+). Proven expertise in: 1. Shopify Admin 2. Matrixify 3. Bulk editing tools 4. Shopify apps ecosystem Technical Skills Advanced Excel / Google Sheets (VLOOKUP, pivot tables, complex formulas, automation). Strong understanding of product data structures and catalog taxonomy. Familiarity with Shopify apps and integrations. Nice-to-have: JSON HTML / Liquid Basic coding knowledge Soft Skills Highly detail-oriented with strong QA mindset. Strong collaboration and communication skills. Proactive in identifying process improvements. Strong work ethic and accountability. Ability to manage multiple priorities in a fast-paced environment. It will also be favorable if you are knowledgeable in: Shopify Plus experience Custom template or theme troubleshooting Automation scripting or workflow design Experience with high-SKU eCommerce environments
KMC Solutions
