Support Engineer | Docusign

Job Description

This is minimum of 6 months Months Project Based employment (Client is finalizing the details) : It is still a Full time job that you will be having a full-time schedule but as project employee, it is a contractual type to our client for a minimum of 6 Months .\ Your contract will be under our company but you will be deployed to our client. Our company will process your mandatory benefits / salary. \ \ After 6 Months, it depends with your project status or to our client if they will renew/extend or end your contract. Expect that the client will still monitor your performance and they can still terminate your contract any time with prior notice. READ! : Your salary experience expectation is subject for approval. It depends on your skills and experiences. Note: Salary will be divided into daily rate; c onsidered as NO WORK NO PAY but REGULAR Holidays announced by the Ph Government are paid. Example: If you didn't work on Special Holidays - Not Paid " NO Work NO Pay" but If you didn't work on Regular Holidays - Still Paid. Of course, if you've worked either on Special or Regular Holidays, Daily rate is paid with Holiday pay as well. Benefits while on a project based: HMO & Mandatory Benefits ; IN Short, No Work No pay applies if you have no work on Special Non-working Holidays , and if you're absent. Your salary expectation will still undergo approval of the management. Salary on this post is not the actual budget for the role. It depends on your experiences and skills . They may also negotiate you. POSITION : Support Engineer (Docusign) ( Contract Management -Docusign) Willing to work remotely (Work from home) Open to this Project based employment Open to work on a\ Night Shift Schedule (no specific time yet) Benefits HMO for employee, Mandated Government benefits (SSS, PhilHealth, PagIBIG), .5 SIL credit /month, OT and Holiday work will be paid (If you've worked on those days) Skills AND EXPERIENCE NEEDED Brief JD: Technical Support Engineer to serve as our subject matter expert for the Docusign platform. You will balance hands-on platform maintenance with direct end-user and developer support . You will manage Docusign Org Admin configurations, user provisioning, Single Sign-On (SSO) settings, and security permissions Graduate of Bachelor's Degree ·At least 3+ years of experience administering Docusign eSignature, Org Admin, or CLM platforms (Docusign Administrator or Specialist certifications preferred). Technical Troubleshooting: Strong understanding of browser-side configurations (cookies, JS), API integrations (REST, JSON/XML payloads), and SSO/SAML 2.0 protocols Good Communication Skills Open for project based employment as indicated above Can Start ASAP Pay: Php40,000.00 - Php57,000.00 per month Application Question(s): Are you willing to work Fully remote set-up? Are you willing to work on a Night Shift Schedule? Are you willing to work 10 hours a day : including your break time (example only: 8am - 6pm)? (included in basic pay). re you willing to consider minimum of 6 Months project based employment as indicated on this post? Kindly READ - considering also the notes about NO WORK NO PAY. No work no pay applies if you are absent and No work on special non working holidays. How many years of total hands-on experience do you have in managing Docusign platform? SPECIFY if have hands-on experience in Docusign administration such as configurations, user provisioning, Single Sign-On (SSO) settings, and security permissions. SPECIFY if have hands-on experience in the following as part of docusign administration: browser-side configurations (cookies, JS), API integrations (REST, JSON/XML payloads), and SSO/SAML 2.0 protocols How many years of total hands-on experience do you have in API integrations ? How many years of total hands-on experience do you have in platform support engineering role/s? For our reference, kindly attach a valid photo (1x1 or 2x2) to your résumé. This is because we have encountered cases where candidates had someone else represent them during the interview. How much is your Expected Salary: Php Basic Pay / Month? Monthly Salary will be converted into daily rate. We will process your Mandated Benefits and Tax - will be deducted to your salary.(Benefits are: HMO for employee only, Mandated Benefits, Night Diff, OT pay, Holiday premium pay) How soon can you start once you're hired? Education: Bachelor's (Preferred) Work Location: Remote