TotalCare Philippines
About The Role • We are looking for a Healthcare Admin Assistant to support our U.S.-based healthcare team. This is a permanent, home-based role with full training provided, offering long-term career growth and opportunities to move into leadership. • Why Join Us • Permanent work-from-home position • Day shift: Monday to Friday, 7:00 AM – 4:00 PM (Philippine time) • Non-voice role with minimal calls • Clear career growth and development opportunities • Job Qualifications • Bachelor’s degree (any field) • Minimum of 2 years BPO experience • Fully equipped home office (reliable internet, stable power supply, computer) • Quiet workspace (some tasks may involve occasional calls) Key Responsibilities • Submit prior authorizations • Review lab, imaging, and medication refill requests • Coordinate preventive care outreach (physicals, screenings, follow-ups) • Manage and release medical records • Audit medical records for quality compliance • Support documentation for annual wellness exams (senior patients) • Submit and follow up on insurance claims • Career Path & Growth • We are expanding our team in the Philippines! High performers will have the chance to advance into leadership and management roles.
TotalCare Philippines
