Salesforce Consultant

Job Description

We are Hiring for 3 open positions 1. Support Specialist - 3+ years of experience required 2. Senior Support Specialist - 5+ years of experience required 3. Support Team Lead - 7+ years of experience required Job Description and other details – Required Experience: 3+ Years Job Type: Contract – N2S Payroll Engagement Duration: 3 Years Work Mode - Remote Shift: 24×7 Rotational Shift Schedule Nationality: Philippines Immediate Joiners will be preferred Job Summary We are looking for an experienced to provide L2/L3 production support, troubleshoot issues, and perform root cause analysis (RCA) across Salesforce environments. Key Responsibilities  Provide Salesforce production support and perform detailed Root Cause Analysis (RCA).  Troubleshoot issues using Salesforce Inspector, Workbench, or similar tools.  Analyze SQL, JSON, APIs, and integration-related issues.  Identify whether issues are code, configuration, or data related.  Collaborate with development and business teams to resolve production incidents.  Support a 24×7 rotational shift and ensure timely incident resolution. Mandatory Skills:  Salesforce Production Support & RCA  Salesforce Inspector / Workbench  SQL, JSON & API Troubleshooting  Strong troubleshooting and issue classification skills

Requirements

• SQL — 2 years
• CRM — 2 years
• Payroll — 3 years