Global Link BPO Inc.
• We are now hiring for a Work From Home position. • CUSTOMER SERVICE REPRESENTATIVE Qualifications • At least 1 year call center experience or work at home experience • Experience must specifically be in customer service roles within call centers or work from home environments. • Work from home experience is acceptable only if it was in a customer service capacity. • Keyboarding skills at a minimum of 30 wpm. • Availability to work a schedule which may include varying shifts, weekends and/or holidays. • Flexible scheduling availability is required to accommodate varying business needs and shift requirements. • Self-management skills to work independently in a home office location. • Ability to thrive in a dynamic and evolving remote Team environment. • Natural ability to collect information from various tools, analyze the technical information, while engaging and interacting with customers. • Make productive contributions and flourish within a Team where expertise is shared and feedback is supported. • Demonstrates strong verbal and written communication skills in English, with an emphasis on clarity and professionalism. • Exhibits exceptional customer service skills, ensuring client satisfaction through effective communication and problem resolution. • Must have a conducive, secure, and private home office free from background noise. Internet and Hardware Requirement: • Must have a desktop/ laptop, a noise-cancelling USB headset , mouse and keyboard. • Wired internet connection at home (minimum of 20mbps download speed and 30 mbps upload speed) • OS: Windows 10 • RAM: 8GB or Higher of Memory • Processor: i3 or higher • The computer must be Free of Malware or viruses • Back up Internet Perks and benefits • Paid Training
Global Link BPO Inc.
