Picster
Key Responsibilities Review upcoming bookings daily across all locations Ensure adequate photographer coverage in every city Build strong relationships with our global photographer network Support photographers with scheduling, availability, and operational questions Proactively identify potential coverage issues before they impact customers Find replacement photographers when unexpected issues arise Work closely with customers to ensure a smooth experience Escalate issues when necessary and recommend solutions Use judgement to offer approved incentives when required to secure important bookings Help onboard and support new photographers joining the platform Become an expert in Picster’s products, policies, systems, and operational processes What We’re Looking For We’re less interested in formal qualifications and more interested in how you think and operate under pressure. The ideal candidate is: Calm-headed and structured Excellent under pressure Detail-oriented and highly organised Patient and understanding with both customers and photographers Decisive when action is needed Quick-witted and able to solve problems independently Comfortable managing multiple priorities simultaneously Naturally proactive rather than reactive Friendly, approachable, and able to build trust quickly Working Style This role requires someone who genuinely enjoys solving problems and helping people. You’ll often be the person everyone turns to when something unexpected happens. The best candidates will enjoy that responsibility rather than avoid it. We operate with a high degree of trust and autonomy. We don’t micromanage. Instead, we expect people to take ownership, make sensible decisions, and communicate clearly. Primarily EU business hours Flexible working arrangements Approximately 8 hours per day depending on operational needs Some flexibility may occasionally be required during busy periods Why Join Picster? Work with a fast-growing international company Be part of a close-knit and supportive team Have genuine responsibility and influence over daily operations Help shape processes as the company continues to expand globally Work remotely with flexibility and autonomy If you’re someone who stays calm when others are panicking, enjoys solving problems, and takes pride in making things run smoothly behind the scenes, we’d love to hear from you.
Picster
