CinRetta Digital Marketing Services
Job Description Be the warm, organized first touchpoint for new NDIS participants. You will handle new inquiries, collect documentation, and make sure every new participant's journey starts smoothly, working Philippine day shift to stay aligned with Australian business hours. Responsibilities Handle new participant inquiries with care and professionalism Collect participant details and required documentation Set up new participant records accurately in the provider's system Coordinate onboarding calls, service start dates, and internal handovers Ensure every new participant's onboarding is smooth, complete, and on time Requirements At least 6 months of intake, onboarding, healthcare admin, or client services experience (NDIS or disability support strongly preferred) Comfortable working Australian business hours during Philippine day shift Strong phone, email, and documentation skills Warm, professional communication style with sensitivity to participant needs Comfortable handling confidential and sensitive personal information Preferred Qualifications Direct NDIS participant intake experience Experience with ShiftCare, Lumary, VisualCare, SupportAbility, or Careview Pay: Php35,000\.00 - Php40,000\.00 per month Benefits Flexible schedule Work from home Application Question(s): Do you have experience handling new client or participant inquiries? Are you comfortable collecting documents and entering client information into a system? Work Location: Remote
CinRetta Digital Marketing Services
