SUMO Services Corporation
SUMO Services Corporation View all jobs Quezon City, Metro Manila (Remote) Programme & Project Management (Information & Communication Technology) ₱60,000 – ₱75,000 per month Posted 15d ago CRM & Systems Optimisation Design, implement, and continuously improve workflows across Zoho CRM, Zoho Recruit, Zoho Contracts, Zoho Sign, and related systems. Develop, test, and validate new processes within sandbox environments prior to production deployment. Identify system inefficiencies and recommend automation and optimisation opportunities. Collaborate with Zoho specialists and the Head of IT to enhance system architecture and integration. Maintain data integrity, process consistency, governance, and user adoption across teams. Sales & Client Success Enablement Apply understanding of lead generation and sales operations to optimise CRM pipelines and customer journeys. Improve visibility and reporting across the full client lifecycle. Implement system automations that enable Sales and Recruitment teams to deliver stronger client outcomes. Monitor performance metrics and proactively identify risks, bottlenecks, and opportunities for improvement. Data & Reporting Collate, analyse, and present performance data across Sales, Marketing, Recruitment, and Client Success functions. Build and maintain dashboards using Excel, Zoho Analytics, and reporting tools for leadership visibility. Track campaign effectiveness, conversion performance, and operational KPIs. Support executive reporting through clear insights, trend analysis, and actionable recommendations. Marketing & Project Coordination Support Support implementation tracking and reporting of marketing initiatives and campaigns. Monitor performance against KPIs and contribute to process refinement. Act as a coordination point across departments for system and process-related initiatives. Contribute to cross-functional projects and ensure alignment with business objectives. Strategic Alignment Participate in executive discussions where data insights and system visibility inform decision-making. Translate leadership strategy into CRM functionality, automation, and workflow design. Support scalable operational infrastructure aligned with broader company growth objectives. Are you a Strong applicant for this role? Sign in and have an up to date profile and resumé to see Strong applicant matching and an AI summary . Sign In Register
SUMO Services Corporation
