CS-PAC Global BPO, Inc
Our Logistics Coordinator will effectively manage logistics operations while driving sales growth, maintaining strong client communication, and supporting business development initiatives. This role is ideal for someone who thrives in a fast-paced logistics environment and enjoys building relationships with customers, carriers, and business partners. Logistics Coordination Coordinate domestic and/or international shipments from booking through final delivery. Schedule freight movements and liaise with carriers, freight forwarders, warehouses, and customers. Monitor shipment progress and proactively resolve delays or delivery issues. Prepare and maintain shipping documentation, invoices, and logistics records. Ensure compliance with transportation regulations and company procedures. Sales & Client Relationship Management Generate new business opportunities through outbound prospecting and referrals. Build and maintain long-term relationships with new and existing clients. Prepare quotations, negotiate rates, and follow up on sales opportunities. Identify customer needs and recommend suitable logistics and freight solutions. Achieve individual sales and revenue targets. Communication & Customer Service Serve as the primary point of contact for clients regarding shipment updates and inquiries. Provide timely and professional communication via phone, email, and virtual meetings. Handle customer concerns and resolve issues efficiently while maintaining high service standards. Coordinate internally with operations, finance, and management to ensure seamless service delivery. Business Development Research market trends and identify opportunities to expand services and customer base. Develop partnerships with carriers, suppliers, and strategic business contacts. Assist in creating business proposals and presentations for prospective clients. Support marketing and networking initiatives to promote company services. M i n i m u m Q u a l i f i c a t i o n Functional Competencies Excellent verbal and written English communication skills. Strong negotiation and relationship-building abilities. Highly organized with strong multitasking and problem-solving skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Customer-focused with a proactive and results-driven mindset. Experience in sales, account management, or business development is highly preferred. Experience working with freight forwarding, trucking, warehousing, or third-party logistics (3PL). Familiarity with shipping documentation, freight quotations, and transportation processes. Experience using CRM systems, Transportation Management Systems (TMS), or logistics software. Knowledge of international shipping, customs procedures, or import/export processes is an advantage. Education and Work Background Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Marketing, International Business, or a related field. With at least 2+ years of experience in logistics, freight forwarding, transportation, supply chain, or a related field. Pay: Php11,392.26 - Php30,664.91 per month Benefits Work from home Application Question(s): Can you start ASAP? Do you have your own equipment (pc or laptop) ? Experience: Logistics: 1 year (Required) Customer service: 1 year (Required) Sales: 1 year (Preferred) Work Location: Remote
CS-PAC Global BPO, Inc