Project & Executive Assistant

Job Description

About The Role This role reports directly to Management and acts as the vital bridge between executive operations and brand growth for The M Makers, The Market Society and Mirai Osmo . We are looking for a high-initiative thinker who anticipates leadership needs, solves problems independently, and takes proactive ownership of both our operational and digital marketing workflows. Because you will oversee core project timelines and handle cross-platform marketing analytics, this role requires a meticulous eye for detail and an absolute focus on the accuracy of data pulling . Prior experience in social media management, digital platforms, or marketing support is highly preferred. Our Agency Culture & Values To thrive in this role, you must deeply align with and embody our five core agency values: Teamwork: You believe in playing, working hard, and winning together. You always have your teammates' backs, regardless of functions or boundaries. Passion: You bring genuine energy to your role and strive to create work that you are genuinely proud of. Integrity: You operate with authenticity and transparency, remaining fiercely committed to your craft and the quality of your output. Growth: You resist stagnation. Rather than over-committing to unrealistic leaps, you focus on making continuous, meaningful, small improvements every single day. Joy: You help us build a workplace rooted in positivity and optimism. We maintain a professional environment where negative and unproductive personal conversations are not condoned. Key Responsibilities 1. Advanced Project Management & Communication Asana Blueprinting & Workflow Optimization: Own the project management workspace. Map out end-to-end project roadmaps, set realistic milestones, assign owners, and proactively identify bottlenecks before they delay timelines. Strategic Gatekeeping: Act as the primary filter for all incoming inquiries and internal communications, resolving day-to-day operational issues independently so leadership can focus on high-level strategy. 2. Expanded Marketing, Growth & Digital Support Digital Platform Go-To Person: Act as the ultimate internal expert and owner for all digital channels (Instagram, TikTok, LinkedIn, YouTube, etc.) across both brands, ensuring profiles are optimized, troubleshooting platform glitches, and staying on top of new feature rollouts. Social Media Scheduling & Rollout: Take full ownership of the social media scheduling ecosystem. Set up, queue, and publish all content assets using scheduling tools (e.g., Later, Planoly, or native schedulers), ensuring the marketing calendar runs flawlessly. Proactive Community Management: Drive brand loyalty by running the "front of house"—responding to DMs, engaging in comment sections, and actively nurturing online communities. Website Optimization: Handle non-technical backend updates on Squarespace, Shopify, or WordPress, including refreshing portfolio images, managing "Work with Us" forms, and publishing blog content. Supermetrics Reporting & Analytics Architecture: Build, maintain, and automate cross-platform marketing reports using Supermetrics. Ensure absolute precision and accuracy when pulling data across social channels, website traffic, and ad accounts to deliver reliable growth insights to leadership. Influencer Sourcing & ROI Tracking: Proactively research and vet creators and partners who fit each brand's identity. Manage initial outreach, negotiate terms, and maintain a sharp database tracking contact details, rates, and historical campaign success metrics. Experience: Social media management: 1 year (Preferred) Work Location: Remote