Executive Assistant Institute
Remote | Full-time | Monday to Friday, AUS Eastern Standard Time Apply here: https://forms.gle/cjWnL28h8AAbzAAJA About The Role An established Australian property and estate law firm is hiring a full-time Administrative Support Associate to work remotely from the Philippines, on Australian business hours. You'll support a busy administration and reception team, keeping a high volume of legal and conveyancing matters moving accurately and on time. You don't need a conveyancing background — we're looking first for a sharp, reliable administrator who stays calm under a constant stream of emails, manages their own time well, and knows what to action versus pass on. Legal or conveyancing experience is a strong plus. What You'll Do Manage a high-volume inbox (120+ emails/day), deciding what to action and what to route to the right person Match each email to the correct matter using reference numbers, addresses, and file details Prepare, send, and file documents for digital signature, and keep records up to date Complete client Verification of Identity (VOI), including short video ID checks Track settlement dates and what needs doing, in what order, before each deadline Work off a daily handover and turn around time-sensitive internal requests quickly Assist with contract data entry and occasional client follow-up calls What You'll Bring Clear, easy-to-understand English, written and spoken (essential) Strong time management and the ability to prioritise under a heavy, interruption-driven workload Confident multitasking — energised by a fast pace, not thrown by it Sound judgement on what to handle yourself and what to escalate Solid Microsoft Office skills (Outlook, Excel, Word, PDF) and quick to learn new systems Strong Advantages Australian conveyancing or legal experience (a strong plus) Experience with Smokeball or a similar legal practice-management system Familiarity with DocuSign, InfoTrack, and PEXA Comfort with Zoom, Teams, WhatsApp, and a softphone system (e.g. 3CX) Work Setup Reliable home office, stable internet, and a backup plan for power or connectivity outages. Online during Australian business hours (AEST/AEDT), Monday to Friday. Next Step Shortlisted candidates will be asked to complete a short assessment. Please complete the form in full. Incomplete applications will not be reviewed. Apply here: https://forms.gle/wdgBbSHygKGBiC977
Executive Assistant Institute
