Quality Assurance Engineer (QA) – SaaS / CRM Platform

Job Description

Quality Assurance Engineer (QA) – Automotive SaaS / CRM Platform SimpSocial | Full-Time | Immediate Hire SimpSocial is growing, and we are looking for an experienced Quality Assurance Engineer to join our technology team immediately. We are an automotive technology company that develops an AI-powered SaaS platform for automotive dealerships . Our technology helps dealerships manage leads, customer communications, BDC operations, AI follow-up, SMS/email campaigns, phone activity, appointment scheduling, reporting, and integrations with major automotive CRM and DMS platforms. We are looking for someone who doesn't just test whether a button works. We need a QA professional who understands complete workflows, data integrity, integrations, APIs, permissions, edge cases, and the real-world impact of software issues on customers. What You'll Be Doing Perform manual functional, regression, integration, and end-to-end testing Test new features before production releases Create detailed test cases, scenarios, and QA documentation Reproduce bugs and provide developers with clear steps, screenshots, videos, logs, and supporting information Test complex CRM workflows from beginning to end Validate lead creation, assignment, routing, status changes, tasks, appointments, communications, and reporting Test SMS, email, calling, AI, automation, and customer follow-up workflows Test APIs, webhooks, third-party integrations, and data synchronization Verify that information is properly written to and received from integrated systems Test user roles, permissions, dealership/store access, and security restrictions Perform browser, device, and responsive testing Conduct regression testing following releases and bug fixes Identify edge cases before they become customer-facing problems Work closely with developers, product managers, operations, and company leadership Help improve our overall QA processes and release standards Take ownership of issues from discovery through resolution and final verification CRM Experience Is a Huge Plus Previous experience testing or working with a CRM, automotive CRM, dealership management platform, lead management system, SaaS platform, or other workflow-heavy business application is a major advantage. We especially value candidates who understand concepts such as: Lead management and lead distribution Customer records and activity histories Tasks and workflow automation Appointment scheduling SMS, email, and phone communications User roles and permissions Reporting and dashboards Multi-location/store environments API integrations and data synchronization Automated follow-up sequences Customer lifecycle management Previous automotive CRM experience is an especially strong plus. Technical Experience We'd Like to See Experience with some of the following is preferred: Manual QA testing Regression and end-to-end testing API testing Postman or similar API testing tools REST APIs and JSON Browser developer tools SQL/database validation Jira or similar bug/task management platforms Automated testing frameworks Selenium, Cypress, Playwright, or similar tools Git/GitHub Webhooks and third-party integrations SaaS/web application testing Automation experience is a plus, but we are equally interested in a strong manual QA engineer who has excellent technical judgment and knows how to find problems others miss. Who We're Looking For We want someone who is: Extremely detail-oriented Technically strong Organized and accountable Comfortable working directly with developers Able to clearly document and communicate bugs Curious enough to test beyond the obvious use case Able to understand complicated workflows quickly Comfortable working in a fast-moving technology company Capable of prioritizing critical issues Willing to take ownership rather than simply report problems Focused on delivering a reliable product to customers About SimpSocial SimpSocial builds technology specifically for the automotive industry. Our platform combines AI, CRM workflows, communications, automation, lead management, BDC tools, marketing, calling, appointment management, reporting, and dealership integrations into one platform. Our team works closely with automotive dealerships, which means our engineers and QA team members get direct exposure to how the technology is actually being used in the real world. We are continuing to expand the platform and are looking for talented people who want to grow with us. Learn more about us at SimpSocial.com . Compensation Competitive compensation based on experience, technical ability, and overall qualifications. Candidates with significant CRM, SaaS, API/integration, automation, or automotive technology experience will receive strong consideration. How To Apply We are hiring immediately . Please email your resume to: jobs@simpsocial.com Please include “QA Engineer – LinkedIn” in the subject line. If you have questions about the position or SimpSocial, feel free to message us directly on LinkedIn. SimpSocial is looking for people who want to take ownership, build great technology, and grow with a rapidly evolving automotive technology company. Pay: Php11,644.51 - Php49,565.70 per month Benefits Company Christmas gift Work from home Work Location: Remote