CarePool
Scheduling and dispatching rides to drivers and matching up to appropriate locations according to predetermined schedules, customer requests or immediate needs Relaying rider pickup information or other messages to and from customers, supervisors and drivers or emergency personnel as needed Quickly learning our process of phone call support mixed with dispatch software Speaking with supervisors or customers to resolve problems, requests for services or equipment Preparing daily work such as scheduling last-minute ride changes to our driver network Being in charge of communications within company assigned territories Keeping and organizing work requests, customer requests, completed work requests, charges for work performed with our software application Qualifications Multi-tasking while prioritizing the rides is the top skill for this role Excellent phone etiquette and experience with phone-based customer service or support. Software platform technologies for tracking information and ride dispatching Proven experience in scheduling, dispatching, or customer service roles. Ability to work effectively under pressure, managing multiple requests and prioritizing accordingly. Strong organizational skills and attention to detail in managing records and work requests. Job Type: Full-time Pay: Php50,000.00 per month Application Question(s): What experience do you have in the healthcare/transportation industry? Experience: Virtual Assistant: 2 years (Required) Work Location: In person
CarePool
