TOA Global
Location: Clark, Cebu, Manila, or Tarlac, Philippines Work Arrangement: Remote, Full-time Shift: Monday - Friday \| 7:00 AM - 4:00 PM PHT Salary Range: Php 45,000 - Php 58,000 Unlock Your Potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, and the Philippines, supporting our global clients across the accounting, finance, and professional services industries. As a Client Services Coordinator , you will be the operational backbone of a dynamic Australian public practice accounting firm. In this role, you will take complete ownership of the administrative lifecycle-keeping cross-border client relationships on track, structural compliance obligations in check, and accounting workflows running like clockwork. Operating completely remote on a stable dayshift, this position is custom-built for a highly structured administration professional who thrives in a fast-paced environment, navigates public practice software with ease, and takes pride in delivering an exceptional, seamless client experience. Your Impact Welcome Aboard: Manage end-to-end client onboarding frameworks, including the gathering and verification of Anti-Money Laundering and Counter-Terrorism Financing ( AML/CFT ) compliance documentation to ensure an institutional foundation. Flow State Mastery: Coordinate, track, and update job progress within Xero Practice Manager ( XPM ), keeping onshore partners and the offshore production team fully aligned, accountable, and clear of workflow bottlenecks. Bridge Builder \& First Response: Serve as a key corporate liaison between international clients, firm partners, and regulatory bodies such as the Australian Taxation Office ( ATO ). Answer incoming inquiries professionally and manage the centralized corporate pipeline. Structure Keeper: Maintain Australian Securities and Investments Commission ( ASIC ) compliance logs, including processing formal corporate adjustments, executing annual company reviews, and establishing new business entities with absolute accuracy. Corporate Documentation \& Digital Signatures: Draft critical professional correspondence including formal engagement letters, board minutes, corporate governance structures, and ethical clearance communications. Set up, monitor, and execute secure online signature pipelines via DocuSign . Invoice Intelligence \& Mail Master: Prepare, validate, and issue accurate client invoices on behalf of the accounting team to support firm billing cycles. Efficiently process, tag, and distribute incoming client mail utilizing automated platforms like ATO Mate . What You Bring The Experience: Minimum 2 to 5 years of solid corporate administration or secretarial experience working directly within an Australian public practice accounting firm is required. You understand the unique compliance language, rhythms, and workflows of the AU accounting industry. Tech Stack Mastery: Practical, hands-on operational proficiency in Xero, XPM, ATO Mate, and FYI Docs , backed by an excellent overall command of the Microsoft 365 enterprise suite. Detail Detective: An exceptional, uncompromising eye for detail when handling complex statutory files, government correspondence, and corporate records, with a proven ability to resolve data discrepancies early. Communication Champion: Flawless written and verbal English communication skills, allowing you to compose professional corporate letters and hold confident, high-trust client conversations. Organized to the Core: Superior project coordination and time-management skills, enabling you to balance multiple lodgment deadlines, client expectations, and internal partner requests smoothly. Client-First Mindset: A deeply professional, proactive approach to corporate hospitality. You treat every call, email, and document as a direct reflection of the firm's brand equity. Why You'll Love It Here We believe in rewarding high achievers with a work environment that fuels both professional growth and personal well-being. Time for You: Enjoy 21 Total Annual Service Incentive Leaves, flexible to use for travel, emergencies, or anything you may need for your "Me time." Tenure Recognition Program: Celebrate your milestones with us; on your 2nd year, choose between a cash reward or one free HMO dependent. Health \& Security: Comprehensive HMO and Life Insurance coverage from day one. Day Shift Stability: Enjoy a stable daytime schedule that respects your work-life balance, keeps your weekends completely free, and aligns perfectly with Australian business operational hours. Remote Freedom: Eliminate the daily corporate commute entirely and design your ideal workspace with a full-time, work-from-home arrangement backed by robust IT infrastructure support across our target regions. Premium Corporate Equity: Propel your professional value by mastering highly specialized Australian corporate secretarial frameworks, cloud practice logistics, and international accounting operations
TOA Global
