Cardinal Education
About Cardinal Education Cardinal Education is a premier educational services firm based in the San Francisco Bay Area, helping students gain admission to the world's most competitive universities. We provide world-class academic coaching, test preparation, and admissions advising, and we're growing our team in the Philippines. About The Role We're looking for a Client-Focused Associate Account Manager to join our Connect Division the team at the heart of our client operations. You'll be the trusted point of contact for families receiving our services, ensuring every experience is seamless, responsive, and high-value. This is a fully remote role ideal for candidates in the Philippines who are passionate about education and exceptional client service. What You'll Do Serve as the primary relationship manager for client families after onboarding Conduct regular check-ins to maintain high satisfaction and engagement Track client engagement and service quality; maintain accurate records and recommend improvements Coordinate scheduling and service launches with coaches, consultants, and billing teams Collaborate with Sales and Marketing to share client insights and improve the overall client experience What We're Looking For Bachelor's degree from a reputable institution; background in education, communications, or business is a strong plus 1 to 3 years of experience in account management, client services, customer success, or operations Excellent written and verbal English communication skills; you will work directly with US-based families Comfortable working across platforms such as Google Workspace, Trello, and CRM or billing systems Empathetic, organized, and proactive; you follow through and never let things slip Benefits Competitive salary with performance-based bonuses Regular compensation reviews and merit-based increases 100% remote work with structured team support Hands-on mentorship and real career growth opportunities Clear paths to advance within client operations, education services, and beyond Mission-driven work; every day you help students reach their dream schools Collaborative, high-performing team culture with virtual events and cross-functional exposure Job Types: Full-time, Permanent, Fresh graduate Pay: Php40,000.00 - Php50,000.00 per month Benefits Paid training Work from home Application Question(s): Are you willing to work on a night shift schedule? Visit www.typingtest.com, set the test duration to 5 minutes, and set the difficulty level to medium. Let us know your results! When and what school did you graduate from? Education: Bachelor's (Required) Work Location: Remote
Cardinal Education
