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– Airbnb & Short-Term Rental Operations Work Schedule: Monday–Friday · 9:00 AM–5:00 PM EST · 40 hours/week Location: Remote Compensation Starting at $10/hour USD About The Company Our client is a growing short-term rental and property management company focused on managing Airbnb properties and helping property owners maximize their rental operations. The company is expanding its portfolio and needs a highly organized Executive Assistant to support both daily property operations and new client acquisition. This is a hands-on role supporting the owner across guest communication, vendor coordination, property management, administrative operations, and business development . You’ll help keep day-to-day operations running smoothly while also supporting efforts to bring new property owners into the business. Responsibilities Guest Communication: Manage guest messages and inquiries that require personalized responses beyond automated replies, resolving issues professionally and efficiently. Vendor & Property Coordination: Coordinate cleaners and service providers through Turno, manage supply orders through Walmart+ and Instacart, and help keep property operations running smoothly. Listing Management: Create, update, and optimize Airbnb listings and maintain accurate property information in Notion. Administrative Support: Prepare owner statements and manage documentation and other administrative tasks related to property operations. Lead Management & Client Acquisition: Follow up with prospective property owners through email, qualify leads, and schedule appointments. Client Onboarding: Help guide new property owners through the onboarding process, collect and organize their information, and keep records up to date. Social Media Support: Assist with social media content creation using Canva. AI & Process Support: Use modern AI tools to improve productivity and support day-to-day operations. Business Development Support: Assist with lead management, listing development, and other initiatives that support the growth of the business. Qualifications Proven experience in an Executive Assistant, Administrative Support, or Operations role. Excellent written and verbal English communication skills. Strong organizational skills, attention to detail, and ability to manage multiple priorities independently. Experience with CRM and lead-generation platforms , particularly HubSpot or GoHighLevel. Comfortable using modern AI tools , such as Claude or similar platforms. Strong problem-solving skills and ability to work independently with minimal supervision. Ability to quickly learn new software and online platforms. Required Skills Executive & Administrative Support: Strong ability to organize information, manage tasks, and support day-to-day business operations. Guest & Client Communication: Professional, friendly, and responsive communication with guests, property owners, and service providers. Lead Management: Ability to track, follow up with, and qualify prospective clients. Vendor Coordination: Comfortable coordinating cleaners, service providers, and supply orders. CRM & Technology: Able to navigate CRM systems, online platforms, and new tools quickly. AI Tools: Comfortable using AI tools to improve efficiency, research, communication, and administrative workflows. Remote Readiness: Self-motivated, dependable, organized, and able to work independently from home. Preferred Skills Prior experience in real estate, Airbnb, short-term rentals, co-hosting, or property management . Familiarity with Airbnb, Turno, Notion, Hospitable, Hostaway, or similar property management platforms . Experience with HubSpot or GoHighLevel . Experience creating content with Canva . Experience supporting new client acquisition and onboarding . Familiarity with property management operations and the short-term rental industry. What Makes This Role Exciting If you’re highly organized, comfortable wearing multiple hats, and enjoy keeping both people and processes on track, this role gives you the opportunity to become a key part of a growing business. You’ll work closely with the owner across property operations and business development , giving you exposure to the full short-term rental operation — from guest communication and vendor coordination to listing management and acquiring new property owners. This is a varied role where no two days will look exactly the same. One day you may be coordinating a cleaner or resolving a guest issue, while another could involve updating an Airbnb listing, organizing a new owner's information, or following up with a potential client. If you’re proactive, resourceful, comfortable with technology, and enjoy finding ways to make operations run more smoothly, this could be a great opportunity to grow with a growing short-term rental business
Globaltize
